Whole Of Health Program - Performance Support Lead


Sydney, NSW

Posted 4/8/2021

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 4
Remuneration: $127,766.15 - $152,864.22, plus Superannuation
Location: 1 Reserve Road, St Leonards
Hours Per Week: 38
Requisition ID: REQ224661
Closing Date: 22 April 2021 (11:59PM)

Where you'll be working
You will be working with a diverse and dynamic team within Health System Support Group (HSSG) and based at 1 Reserve Road, St Leonards, NSW 2065. HSSG is a unit of the Public Health System Support Division of the Health Administration Corporation to provide services to support the public health system in implementing Government targets and programs.

What you'll be doing
The NSW Health Whole of Health Program (WOHP) Performance Support Lead is responsible to provide state-wide coordination and performance support of the WOHP sites and facilities. This will assist the WOHP to lead and support health reform through the achievement of the health systems performance measures. 

This role supports the development and implementation of an effective support framework that promotes innovation, best practice and delivery of local change management projects, which improve patient access to care in the current context. In addition, this role will work closely with System Management Branch and other key areas providing data and analytic platforms. The role will lead and manage the development, implementation and evaluation of the specialised projects targeted to support operational performance with the support of data and analytics.

Candidate Assessment 
You may be asked to undertake further assessments as part of the recruitment process for this position, which may include, but is not limited to, psychometric assessment (e.g. personality and cognitive abilities assessments) and/or particular work tasks.

How to apply
Your application to be considered should include:

  • Responses by addressing the selection criteria below
  • An up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.
  • 2x referees will need to be supplied prior to an offer being made.
  • Application must be lodged electronically. Please go to https://jobs.health.nsw.gov.au/ and search Job Reference Number REQ224661 to submit your application.

Selection Criteria

  1. Tertiary qualifications in health management or clinical management, qualifications in process improvement with demonstrated experience in both service improvement and operations in a range of hospitals including both tertiary and metropolitan hospitals.
  2. Demonstrated experience in all aspects of project management including management of multiple and concurrent projects and the implementation of state-wide and local projects, frameworks and/or initiatives with successful application of delivering change management projects with innovative approaches.
  3. Proven ability to successfully manage and lead performance programs for multidisciplinary teams in a large and complex service environment and across the health system using strategic initiatives and appropriate resources.
  4. Sound experience and understanding of managing projects and programs which deliver health system support and innovation in; developing, implementing and evaluating system-wide support. This includes using a high level of initiative, in achieving role accountabilities.
  5. Proven analytical skills including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports to deal with challenges creatively and achieve efficient and effective solutions.
  6. Demonstrated high level verbal and written communications, interpersonal, facilitation, consultation, engagement, presentation and negotiation skills.
  7. Proven experience contributing to and implementing strategic initiatives including continuous improvement, change management, to improve system performance including the role of organisational and cultural change management in complex organisations.
  8. Demonstrated experience in fostering a strong team culture, collaborative approach to achieving deliverables and working effectively in high performing teams and organisation.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Justin Gardiner on Justin.Gardiner@health.nsw.gov.au.

Our Commitment to Diversity
NSW Health values diversity and is committed to building an inclusive workplace culture that reflects the community we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQ+, those with special needs and people from culturally and linguistically diverse backgrounds.

For more information, visit our Aboriginal Workforce Page or contact our Access and Inclusion Team.

Aboriginal Workforce contact email: HSNSW-AboriginalCareers@health.nsw.gov.au

Access and Inclusion Team contact email: HSNSW-DisabilityEmployment@health.nsw.gov.au

Things to consider when submitting application:
To be eligible for employment in these roles you must be one of the following. You can only be offered employment in this role for the duration that your current visa allows you to work in Australia, and you can only be offered ongoing employment if you have a permanent visa that allows you to work in Australia: 

  • an Australian Citizen, or
  • a permanent resident of Australia, or
  • a New Zealand citizen with a current New Zealand Passport, or
  • a citizen of another country with an appropriate visa that allows you to work in Australia

To learn more about working at the NSW Health, please visit our career portal.

Applications Close: 22 April 2021 (11:59PM)

To view and apply for this job on the web visit: