Jobs Victoria Team Leader

Settlement Services International (SSI Group)

Collingwood, VIC

Posted 4/15/2021

About the role

  • New and exciting role working to support people in the Community
  • Full Time Role until June 2023
  • Based in Collingwood

About the Role

The team leader will oversee the day-to-day operations of the Jobs Victoria Advocate support system & service. The role will be responsible for ongoing daily support and supervision to 3 Jobs Victoria Advocates and the Assistant role; to deliver valuable supports and services to Victorians facing barriers to employment and assisting them to prepare or secure suitable employment, education pathways and referrals to community support services. This role and the Jobs Advocates will work in local communities to ensure Victorian jobseekers know where they can go to find the information, advice and support they need to move into sustainable work. Advocates will proactively connect with people, where they are, in their regular c ommunity settings.

The team leader will have good leadership skills with the ability to successfully work and adapt in high pressure situation. The role will encourage, support and resource team members to build positive partnerships between individuals, families, local organisations, and the wider community. Previous experience in managing a small team committed to person centred practice whilst modelling positive behaviours that inspire accountability in all team members as they deliver the Jobs Victoria Advocate, would be highly regarded.

About You

The successful candidate will ideally have the following skills, knowledge and experience:

  • Relevant experience: Previous community engagement experience and/or knowledge of best practice community engagement principles and practice; employment, good leaderships skills;
  • High level of interpersonal skills: Demonstrated ability to understand and identify a range of client needs using a client-centred approach; capacity to deal sensitively and intelligently with difficult issues;
  • Strong communication skills: Demonstrated experience engaging and communicating with groups of people, tailoring communication to suit specific cohorts;
  • Negotiation and influence skills: Ability to influence and gain cooperation of internal and external stakeholders to create and maintain mutually beneficial relationships;
  • Adaptation and problem-solving skills: Demonstrated resilience adapting to changing environments; proposes innovative solutions to identified problems;
  • Organisational skills and developing effective teams: Ability to plan and manage multiple tasks independently and as part of a team; develop and mentor staff, ensuring tasks are appropriately delegated and managed at the appropriate level and staff are accountable for service delivery and work objectives.

Desired Experience/Qualifications:

  • Relevant tertiary qualifications;
  • Sound knowledge and understanding of the employment, education and/or community services system would be well-regarded;
  • Bilingual skills relevant to the local community would be well-regarded;
  • Current drivers’ licence

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth;
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

To view and apply for this job on the web visit: