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System Analyst

Lendlease - Murarrie, QLD

Source: uWorkin

Source: uWorkin


Lendlease Services currently has an opportunity for a Systems Support Analyst to join the Project Services team in our Telecommunications division on an initial 6-month contract. We are looking for a well-rounded individual with the ability to work in a diverse and complex environment within the construction industry.

Working within the Telecommunications sector you will be reporting into the Systems Operations Manager, servicing national requirements. You will be part of the system support team for Lendlease's biggest telecommunications projects. The office location for this role is flexible with locations in Sydney or Brisbane.

As a Systems Support Analyst, you will be responsible for providing support to our internal teams using construction focused systems and applications across our portfolio of projects. This role includes exposure to a wide range of market leading systems and is an opportunity to become an expert in a growing sector. Acting as a platform expert you will be focused on providing excellent support and service to our internal project teams. You will be the go-to support for our Microsoft Dynamics Field Services platform.

The tightly integrated team in Project Services provides an exciting opportunity for wide ranging career progression in systems, data, business analytics, projects, telecommunications and construction.

The key responsibilities of this role will be to:

  • Prompt logging, analysis, and resolution of 1st level service desk support cases.
  • Providing outstanding customer service to internal and external clients.
  • Resolution of known application data issues and some technical level 2 support.
  • Analysis of financial reports to reconcile variances identified by the business.
  • Analysis and development of ETL processes for the benefit of the Telecommunications projects
  • Pro-active identification and resolution of potential support issues.

To be successful in this role you will have:

  • Experience as an application support analyst focusing on level 1 and level 2 support.
  • Experience working with end users solving system issues.
  • Experience with Microsoft dynamics (CE or FinOps) will be highly regarded.
  • A drive to learn new skills and understand how systems work.
  • Ability to thrive in an environment often presenting new challenges.
  • Ability to manage personal workload and identify priorities for best outcomes.
  • Excellent verbal and written communication skills including process documentation.
  • Basic understanding of financial and information systems.
  • A passion for working in an Agile DevOps environment.
  • Tertiary Qualifications in a technology. This position is ideal for a candidate entering the systems and data technology space from another field or a recent graduate (Information Technology).
  • Experience in the following systems is advantageous but not essential: ERPs (Dynamics 365 Finance and Operations / AX, Dynamics 365 Field Services), Databases (PostgreSQL, TSQL), ETL (FME, Alteryx, Power Automate, LogicApps), Data Visualisation (PowerBI, Tableau), Scripting (Python, R, VBA, Ruby, C#, X++), Cloud Platforms (Azure, AWS), APIs (REST, SOAP), VCS (git, svn).

About the Business:

Trust is at the heart of Lendlease’s Services business, a specialist maintenance and asset management contractor that provides services to the transport infrastructure, telecommunications, utilities, renewable energy, environmental remediation, industrial and resources sectors. For more than 60 years we have operated and maintained public and private infrastructure assets that serve millions of people every day, keeping communities connected and running.

We provide complete telecommunications network services to public and private asset owners across Australia, including NBN Co, Optus and Telstra. Strengths include construction and maintenance of telecommunication networks, overhead and underground fibre cable networks and specialised fibre splicing, connections, fault rectification and maintenance services.

To find out more about us and to explore all other opportunities, visit www.lendlease.com/careers

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.