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Team Leader - Member Services

Health Mates Fitness Centre - Sydney, NSW

Any Industry
Source: uWorkin

Source: uWorkin


Description Health Mates Fitness Centre (Revesby Workers’ Club) is an award winning large health club that has been operating for over 24 years with a strong community reputation. We are currently seeking an energetic leader who genuinely gets a kick out of creating an outstanding customer experience and developing a high performing team. This position involves engaging with our members and prospects, reception and administration duties, plus promoting our services, classes and events. If you enjoy working a mixture of early morning, night and weekend shifts and want to be key team member in a health club environment please read on. The Ideal candidate will be: Highly organised, engaging and able to demonstrate strong leadership qualities. Someone who makes things happen and has a strong eye for detail. A great communicator; being effective in person, in writing and over the phone. Able to prioritise work, utilise time well and make confident day-to-day decisions. Responsible for keeping current and effectively communicating all marketing campaigns to members, prospects and the Member Services team. Keen to work in a lively environment which requires multi-tasking; includes phone calls, administration, greeting members and guests, promoting events and programs, membership sales and cash handling. A quick thinker with a professional, positive attitude who is motivated to work both independently and in a team environment. Experience using Gladstone Plus2 and Technogym MyWellness software or similar. Have a solid belief and practice of leading a healthy lifestyle. Prepared to work approximately 30+ hours per week and flexible to work Mon - Sun. Shifts will include various times of the day, including early mornings, nights and weekends. Essential Requirements First Aid Certificate Current Provide/Perform CPR Desirable Criteria Certificate III in Fitness Certificate IV in Fitness Diploma of Fitness Registered Exercise / Fitness Professional Drivers Licence Experience in a similar role.