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Customer Service And Fleet Assistant

Education, Department of - Cannington, WA

Administration & Secretarial
Source: uWorkin

Source: uWorkin


Advertised Vacancy Number: DOE
This is a six () month fixed term, part-time (.FTE) position commencing ASAP with possible extension and/or possible permanency

The School Curriculum and Standards branch are seeking a highly motivated and committed person for a Customer Service and Fleet Assistant.

The Customer Service and Fleet Assistant will operate the main switchboard and provides a reception service for School Curriculum and Standards whilst producing duplicate copies of student certificates and equivalence statements on request. The successful applicant will process revenue received from clients for front-counter sales, including inputting remittances through the cash register, balancing the cash register, preparing a journal transfer form for daily revenue and banking.

The successful applicant will provide administrative support to the Office of the Executive Director, including word processing, photocopying and population of spreadsheets whilst assisting with fleet vehicle bookings and arrange the maintenance and repair of the vehicle fleet in accordance with the maintenance schedule. You will monitor meeting room bookings using electronic booking systems whilst monitoring and ordering printing consumable requirements whilst processing past exam papers for binding and distribution as required. The successful applicant will monitor and action issues reported through the online building maintenance helpdesk, maintain effective records and information databases in accordance with the Department’s recordkeeping policy.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our division for up to months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

To be suitable for this role, you will need to demonstrate the following work related requirements:

  • Experience in a frontline customer service role and reception, including switchboard and cash register operation.
  • Good communication and interpersonal skills with the ability to work independently and as part of a team to meet planned outcomes in a timely manner.
  • Experience in providing general office administrative support with the ability to organise tasks, work under pressure and provide customer-focused services.
  • Well developed keyboarding and computer skills, including a working knowledge of databases, spreadsheets and word processing and experience in using an electronic records management system.
Further information about this position can be found in the attached job description form (JDF).

Applications will be assessed against the selection criteria of the position. The business needs of the branch may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.