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February

Corporate Receptionist

Corrs Chambers Westgarth - Melbourne, VIC

Legal
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

About Us

Corrs Chambers Westgarth is Australia’s leading independent law firm.

We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues. With more than 175 years of history and a talented team of over 1000 people, we pride ourselves on our client-focused approach and commitment to excellence. Our fundamental ambition is the success of our clients, and this is reflected in everything we do.

We advise on the most significant global matters and connect with the best lawyers internationally to provide our clients with the right team for every engagement. We are also at the forefront of some of the most high-profile public international law matters in our region, assisting governments and corporations with the resolution of highly complex cross-border disputes.

We are the firm of choice for many of the world’s most significant organisations, with our people consistently recognised for providing outstanding client service and delivering exceptional results.

Position summary

The Corporate Receptionist is responsible for delivering polished and professional client and in-house reception services.

The aim of the role is to create client service excellence in reception and concierge practices for our clients, employees, guests, community members and interview candidates, being at the heart of our reputation for extraordinary guest services.

Why are we looking?

We have an opportunity for two experienced, professional and proactive Corporate Receptionists to join our Administration team. We are looking for individuals who enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

Key responsibilities

  • Enthusiastically welcome guests, anticipate their needs, assist with arrival, office orientation and departure - respond promptly with your personal spirit, however busy and whatever time of day.
  • Create memorable experiences with a warm, welcoming disposition.
  • Take initiative to proactively address guest needs and answer questions.
  • Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests needs.
  • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
  • Ability to effectively manage conflict and conflicting priorities.
  • Manage complex operational matters on a daily basis.
  • Perform Front of House Services to a high standard which reflects Best Practice.
  • Coordinating meeting rooms, catering and responsible for client floor management.
  • Assist and support with the firm’s travel program and operations as and when required.


Required Skills And Personal Attributes
  • Minimum 2 years previous corporate service related experience is preferable.
  • Provide positive first impressions beyond the expected
  • Awareness of high-level of personal presentation and corporate attire at all times
  • Flexible and positive attitude in managing shifts, daily priorities and high volume of guests and or calls.
  • Exceptional professional verbal communication skills
  • Proficient in a range of information technology tools and platforms such as Microsoft packages and in-house reception data bases.


What do we offer as an employer?

Our policies, practices and behaviours foster a safe and inclusive workplace. At Corrs, we hire a diverse workforce, including people of all genders, ages, cultures, ethnicities, those who identify as LGBTI and people with disabilities.

Our Initiatives Include
  • A competitive remuneration and transparent bonus structure
  • An additional bonus week of leave (5 weeks annual leave in total)
  • Access to a mentoring program
  • An industry-leading 18 weeks paid parental leave, including paid superannuation
  • Flexible work practices for staff, including the ability to purchase additional leave
  • Access to leading industry and business training
  • An opportunity to actively contribute to the broader community through Corrs Pro Bono Program

To apply click on the "apply" button or contact Hannah Blandford on +61 3 9672 3156 for a confidential discussion.