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Customer Service Officer


Administration & Secretarial
Source: uWorkin

Source: uWorkin


Unique Metals Laser are one of Australia's most successful laser cutting and fabrication specialists with an enviable reputation for innovation and customer satisfaction and we have operations in all Australian mainland states.

We provide high precision cutting for a diverse range of materials, including different grades of mild steel, stainless steel and aluminium. Our fabrication services include metal folding, tapping, welding, painting and galvanising.

About the role:

We are seeking an enthusiastic, hardworking and committed individual to join our team based in Toowoomba. The successful candidate will report to the Operations Manager and will be the first point of contact for customers to gather information to service the customer efficiently, effectively and professionally.

This is a permanent part - time position with 30 hours per week.

Training would be provided in basic CAD applications which is used to complete quotes.

Duties and responsibilities include:

  • General Administration duties
  • Completing quotations, using industry standard CAD software
  • Processing orders
  • Providing order status updates
  • Sourcing pricing from suppliers
  • Technical and general enquiries
  • Understand and support customers through all stages in the manufacture of their products.
  • Assistance to external sales and customer service team members

The successful candidate will possess:

  • Experience in drafting using industry standard CAD software, desirable
  • Excellent written and spoken communication skills
  • Proven customer service skills
  • Ability to work in a team environment
  • Highly proficient keyboard/ data entry skills
  • Strong analytical and problem-solving skills
  • An ability to work in a fast-paced environment
  • Sound computer skills and is familiar with MS Office
  • An understanding of quality management systems

Successful candidates will be asked to undergo a pre-employment drug & alcohol test.

Must have Australian work rights

Apply now for your next exciting and unique job with a growing and successful company

For more information about us, please see our website: https://www.uniquelaser.com.au/

East Toowoomba, QLD

Administration & Secretarial


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