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February

Customer Service Officer

Sirius Support - Beaconsfield, VIC

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Customer Service & Order Processing 

Location: South East Victoria 

Salary : $65k + Super + Bonus if targets are achieved 

Permanent Opportunity ( Full time / 2 days per week remote)

We have an immediate start opportunity to join a team within a globally recognised Manufacturing organisation in their Customer Service & Order Processing Team. This role would be suited to a highly client focussed individual, as they will be assisting customers processing orders accurately and taking account of the full order cycle.

You will play a vital role in the customer service team assisting with product enquiries, prepare quotations, process orders answering customer enquiries, via email & telephone.

The successful candidate will have industry experience, excellent customer service skills with a strong understanding of order processing, sales background and be able to hit the ground running adding immediate value to the business.

Duties :

  • Taking inbound calls from business and residential customers
  • Processing customer orders 
  • Dealing with general accounts queries via telephone, email and fax
  • Assist with product enquiries
  • Prepare quotations
  • Keeping clients up to date with ETA’s on orders
  • General administrative support as required

Benefits: 

  • Perm Opportunity 
  • Supportive team with a collaborative culture 
  • Career progression
  • Flexible working (2days per week remote)

Key Skills and Experience:

  • Extensive knowledge using Microsoft Office suite (Outlook, teams, word, Excel)
  • Permanent working rights for Australia

The Person:

  • Excellent written and verbal communication skills
  • Able to provide 1st class customer service 
  • Able to engage with the team and contribute new ideas

If your Intrested please APPLY TODAY !! 

Beaconsfield, VIC

Customer Service & Call Centre




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