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February

Customer Service Officer

FMG - Manly Vale, NSW

Administration & Secretarial
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Full Time casual employment processing financial documents & applications on behalf of a leading financial institution. Immediate start required.

Would you enjoy working as a member of a small, dynamic customer service team working on behalf of leading financial services provider? Do you have accurate computer processing skills and a willingness to develop those skills? Are you punctual, a team player and willing to go the extra mile?

If so, we are looking for you to join our team in Manly Vale.

Job Type: Full Time Casual. Full training is provided.

Shifts are scheduled between 9am – 5pm

Salary: $26 to $27.00 /hour

Do you have:

· Excellent attention to detail (A MUST)

· Good, clear English speaking voice with no accent

· Good hearing and an ability to listen with empathy

· Demonstrated the ability to work without immediate supervision and as part of small diverse team, following written or verbal directions

· Sound computer processing skills. Must know MS Outlook, Excel and Word.

· Decent typing speed [At least 35 wpm]

· Demonstrated speed, efficiency and accuracy of data processing.

· Previous inbound call Customer Service experience is highly desirable

· Administrative experience is also highly desirable.

· Ability to work 5 days a week

If you’ve answered yes, are available for immediate start with no scheduled absences in excess of two days in the next two months and are keen to work in an office in Manly Vale on the Northern Beaches, please apply now and submit your resume to the email below.

Job Types: Full-time, Casual

Salary: $26.00 – $27.00 per hour

Expected Start Date: 11/02/2021

Job Types: Full-time, Casual

Salary: $26.00 – $27.00 per hour

Schedule:

  • Monday to Friday

Supplementary Pay:

  • Bonus

Experience:

  • inbound call centre: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • Microsoft Suite: 1 year (Required)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Job Duties:

  • Answer incoming customer inquiries
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Record and modify customer information within the database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitising, disinfecting or cleaning procedures in place

Manly Vale, NSW

Administration & Secretarial




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