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February

Dental Treatment Coordinator

Parramatta Dentist - Parramatta, NSW

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Role and Responsibilities

The Dental Treatment Coordinator will greet patients, answer telephones, schedule appointments, and ensure that all patients have a sound understanding of the dental treatment they require.

  • Provides concierge level customer service while interacting with patients treatment plans and dental needs over the phone and in person.
  • Greets patients and visitors immediately upon arrival with a friendly demeanor
  • Answers the phone promptly with a smile
  • Schedules appointments to improve patient satisfaction, provider time and most effective use of clinical treatments.
  • Manages patient flow to reduce patient wait time.
  • Assists patients as necessary, enduring all their needs are covered.
  • Ensures the highest level of positive patient experience at all times.
  • Strong understanding of dental terminology and treatment is necessary.
  • Performs other related duties as assigned.

Qualifications and Education Requirements

  • Dental experience is required

Preferred Skills

  • Friendly, inviting and professional personality and presence
  • Extremely well organised with time management and following strict protocols and procedures.
  • Strong organizational skills Attention to detail.
  • Understanding of Dental 4 Windows an advantage.

Job Types: Full-time, Part-time

Salary: $26.00 – $35.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Dental: 1 year (Required)

Parramatta, NSW

Health, Medical & Pharmaceutical




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