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Sheriff's Officer - Dandenong (Vpsg2)

Department of Justice and Community Safety - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

Serve the community by helping people meet their legal obligations

  • Apply your interpersonal skills to help people resolve outstanding legal obligations.
  • No experience needed – a comprehensive fully paid 12-week training program will give you the skills you need before your first day on the job.
  • A secure ongoing, full-time job in the Victorian Public Service.
  • People of all working and cultural backgrounds are encouraged to apply – great sheriff's officers can come from anywhere.
  • Enjoy a good work-life balance, working Monday to Friday.

The Department of Justice and Community Safety is now recruiting a new squad of ongoing, full-time sheriff's officers to work in our South East Melbourne region.


Your role as a sheriff's officer is to help people who have outstanding warrants , or court orders to meet their legal obligations. We engage with people or companies who may:

  • have years of unpaid traffic fines
  • have a civil debt owing as a result of a VCAT/court hearing outcome
  • require service of documents, for example, summons
  • have failed to appear in court as required

Your job as a sheriff's officer is to resolve these situations. It's rewarding to get the right outcomes but it's important to do it the right way. Our objective is to have people feel as positive as possible about the outcome and that they were part of the solution.

It starts with having the empathy to acknowledge the challenging situation these people are in, while staying focused on the outcome you're there to achieve. Then it's about how well you communicate the reason for your visit, the outcome you're there to achieve and how you work with them on a way to finalise the matter on the spot.

There are many aspects to our work as sheriff's officers. We work with a wide range of people, no two days are ever the same and your plans can change pretty quickly. This is what makes our time at work so interesting – but it means you need to enjoy variety and change.

We're given autonomy to manage our own time to get our tasks done. Our work is mostly out of the office too, so it's great if you like to be on the road and in the community.

We work eight-day fortnights which means you can look forward to a four-day working week. Your work hours span from are 7am to 10pm and you work 9.5 hours per day Monday to Friday and you won't be working public holidays. It's one of the best jobs around for work life balance! Sometimes you'll be involved in special operations with other agencies like Victoria Police on the weekend but you will get plenty of notice.


To gain a better understanding of the role of a sheriff's officer, we strongly encourage you to register for one of our free information sessions. You will hear about the experiences of current sheriff's officers directly and also be able to ask any questions you have about the job. Please see the details below on upcoming sessions:

Thursday 11 February 6pm AEDT

Click here to register

Wednesday 17 February 6pm AEDT

Click here to register

Attending an information session is not compulsory, and we still encourage you to apply if you can't make it along. 


This role is all about working closely with people to achieve outcomes in difficult circumstances. So, you'll need to have a real interest in people, be great at communicating and gaining the cooperation of the people you're calling on, while also showing empathy and respect.

The work is often not easy – you'll be working with challenging people in difficult situations. You can cop a bit of abuse and people will sometimes try to make your job difficult. You'll need the confidence in yourself to stand your ground, keep focused on the task and remain calm and respectful.

You'll need resilience, which here means not taking personally some of the language and treatment you'll experience. It's important to be able to put into place measures that enable you to minimise the impact of these on you personally and carry on with your day.

We're looking for people who are self-starters, focused on results, can set goals for themselves and have the discipline and focus to make steady progress to those goals.

You need to be a good team player too. You'll be part of a close-knit team and what you achieve will be reflected in the team's results. You'll also be working closely day-to-day with a colleague (we call this two-up), so being able to get along with and spend time with a range of people helps.

Your background and experience is less important to us than these qualities and attributes. So, if you've enjoyed and done well working closely with a wide variety of people in less than ideal circumstances, then you're likely to do well as a sheriff's officer.

You could come from a range of backgrounds, for example:

  • Police
  • Retail management
  • Customer service
  • Child protection
  • Wait staff / bartenders / chefs
  • Nurses and disability workers
  • Customer service officers
  • Self-employed and small business owners
  • Defence force veterans
  • Correctional officers


Make a career change without the expensive course! You will undergo 12 weeks of paid full-time training (paid at $53,946 per annum pro rata +9.5 per cent superannuation). By the end of the program, you will feel confident and well equipped to begin your new job as a Sheriff's Officer.

In your first year as a sheriff's officer and after successfully completing the six month probationary period, you will be paid $62,705 + 6 per cent commuted allowance + 9.5 per cent superannuation (plus 15 per cent allowance for shifts that begin after 10am).

In your second year, after completing performance review, you will be paid $67,084 + 6 per cent commuted allowance + 9.5 per cent superannuation (plus 15 per cent allowance for shifts that begin after 10am).

The Sheriff's Officer pay structure is non negotiable. Please refer to the department's enterprise bargaining agreement at http://careers.vic.gov.au/why/benefits-conditions.

Take advantage of access to secondments, higher duty and promotion opportunities regularly offered to top performing staff. Becoming a sheriff's officer could be just the beginning of a captivating career in Justice.

There are many other advantages in working for the Department of Justice and Community Safety at large, as well, including:

Regular feedback and career planning – approach your work with confidence in how you're tracking, working to a professional development plan agreed on by you and your manager.

Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.

Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues.

Financial and retirement planning – chance to sit down with a counsellor, as well as attend superannuation consultations, to develop strategies to meet your financial goals for the future.

We want to make sure all Victorians feel represented by the department's work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background.

We're proud of our individual differences. We're proud of the many languages we can speak and the stories we can share with each other. We hope you will join us and share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander(Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles, including sheriff's officers, community corrections officers and field officers. This support includes a culturally appropriate attraction and recruitment process. To learn more, click here or email aboriginal.employment@justice.vic.gov.au.


  • To be eligible for appointment as a sheriff's officer you must be an Australian or New Zealand citizen or hold Australian permanent residency. You must also possess a current Victorian driver's license (minimum P2 category) and be willing to obtain a current first aid certificate.
  • There are certain jobs that present conflicts of interest with the work of a sheriff's officer. It is best to chat to the recruitment team at an assessment centre about any work you would wish to continue doing if appointed.
  • Successful candidates will be required to undergo pre-employment checks which may include national police checks, Vic roads checks and misconduct screening.
  • To become a sheriff's officer, you will also need to pass a health and fitness assessment, which you can learn about here. You should not apply until you are confident you can meet the benchmarks in this test.

To discover more about what you will do on the job, as well as the physical requirements, please go to https://www.correctionsjobs.vic.gov.au/roles/community-corrections/sheriffs-officers. 

Applications close at midnight, on Sunday 28 February2021

Candidates will be regularly reviewed up until the closing date, so please apply as soon as possible.

Melbourne, VIC

Government, Defence & Emergency


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