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Mental Health Clinician - Safe Haven Café


Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


  • Part Time – up to 24 hours per week – Fixed Term (12 months) with possibility for extension. Weekend shifts included.
  • Reporting to the Director of Nursing, Mental Health.
  • Excellent benefits including salary packaging

About St Vincent’s

St Vincent’s Hospital Melbourne (SVHM) is part of St Vincent’s Health Australia, a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About the Mental Health Department

St Vincent’s is proud of its International reputation for delivery of Mental Health Services and the values of the St Vincent Health Australia. The Mental Health Service includes a 44 bed adult acute inpatient unit for the cities of Yarra and Boroondara; the Koori state-wide Inpatient Mental Health Service; Continuing Care Teams; a Crisis Assessment Team; ED Mental Health and Psychiatric Triage; Prevention and Recovery Care Service (PARC); Footbridge Community Care Unit; the Primary Intervention Care Team (PICT) that includes Extended Triage and HOPE (Suicide Prevention); Mobile Support Teams; Clarendon Homeless Outreach Psychiatric Service (CHOPS); Victorian Dual Diagnosis Service (VDDS); Body Image Eating Disorders Treatment and Recovery Service (BETRS) and NEXUS (Concurrent Mental Illness and Substance Use Advisory Service); Consultation & Liaison Service and Victorian Transcultural Mental Health (VTMH) and NEVIL Training Cluster.

Why work in Mental Health at St Vincent’s

  • We passionately believe in a recovery approach, based on people’s personal strengths
  • We believe that people have the capacity to recover, reclaim and transform their lives
  • We nurture and develop our staff with great opportunities for training and career progression
  • Our work in this field is internationally recognised
  • We believe that the preferred setting for our work is in the community and that the community is an oasis of resources
  • You will join a cohesive, supportive team, committed to the wellbeing of colleagues and consumers
  • Great location, with easy access to public transport and to the city of Melbourne

About the Safe haven Café and your role

The a Safe Haven Café model aims to provide a safe, therapeutic space outside of normal business hours that is intended to support and empower consumers. It will not take the place of clinical interventions provided by other service providers, but enable the consumer to build on that support, explore therapeutic options and identify local appropriate supports if needed.

SVHM’s Safe Haven Café incorporates peer support workers and volunteers with a lived experience of mental health issues and recovery, who work alongside mental health professionals (both paid and volunteer).

Your focus will be on providing individuals with the opportunity to learn about their own response to crisis and to develop self-management skills to break that cycle of crisis.

However, if people prefer to sit alone quietly, without intervention from staff or peers, that is equally welcomed. The most important thing is that people know the café is there for them however they choose to use it.

The clinician and peer workers work closely together to identify how they can provide support to consumers that meets their need in a non-clinical therapeutic environment but does not take care from usual services or overlook clinical presentations that require redirection to acute clinical intervention services.

The clinician provides triaging of SHC ‘customers’ if needed, debriefing for the LE Peer Workers and support and guidance to the LE Peer Workforce and ED when required.

Watch this video:


Classification Range

  • OT/SW Grade 2 YB20 - YB23 or YC42 - YC45 ($81,328 - $93,490 per annum pro rata)
  • RPN Grade 3 NP81 - NP74 ($91,000 - $101,056 per annum pro rata)


  • Provide a supportive and therapeutic environment that promotes independence, opportunity and recovery for those who attend the cafe
  • Support customers as experts and leaders of their own care
  • Actively upholding the culture of hope by using optimistic language supporting people and celebrating people’s recovery efforts
  • Working with people to support and sustain existing resources, assets, networks and relationships, and to access opportunities, resources and services to achieve their recovery goals.
  • Actively challenging stigmatising attitudes, discrimination and social exclusion.
  • Provide information and support customers to make their own referral to other appropriate community support programs and services as required.
  • Facilitate wellbeing and psycho-education opportunities as required in partnership with the peer support worker and support Peer Support Workers in their role and provide advice as required
  • Assist in building consumer and carer partnerships and involvement in the Cafe
  • Assist in creating relationships and liaison with relevant stakeholders
  • Participate in the evaluation of the café through data collection and other activities that are Human Centre Design based.

Qualifications, Skills and Experience

  • Diploma or Degree (minimum) in Nursing which meets the registration requirements of the Australian Health Practitioner Regulation Agency, Division 1 or 3.
  • Bachelor of Social Work (B.SW). Eligible for membership of the Australian Association of Social Work and registered as a Social Worker with Australian Health Practitioner Regulation Agency.
  • Bachelor of Occupational Therapy. Eligible for membership of Australian Association of Occupational Therapy and registered as an Occupational Therapist with Australian Health Practitioner Regulation Agency.
  • Registration with Australian Health Practitioner Regulation Agency.
  • Knowledge and ability to conduct a mental health assessment to determine the need for contact with Mental Health services in ED.
  • Demonstrated ability to work with and an understanding of the role of peer workers and using Lived Experience in work settings
  • Demonstrated problem solving ability and conflict resolution skills working with limited supervision.
  • Highly developed interpersonal and communication skills, including sound oral and writing skills.
  • Highly desirable: a lived experience of mental health issues and demonstrated ability to use this within a workplace setting

For other Essential and Desirable Criteria please refer to the Job Description.


  • Salary packaging
  • Employee Assistance Program
  • Staff Health Centre


  • For further Information regarding the position contact Fran Timmins, Director of Nursing Mental Health or Jo Clayton, Acting Director of Nursing on 039231 2009.
  • Please attach your resume and cover letter to your application.

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Fitzroy, VIC

Health, Medical & Pharmaceutical


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