uWorkin

Job Description:

This position will have the added benefit of floating between 6 clinics, these include, Newtown, Ashfield, Campsie, Drummoyne, Five Dock, North Strathfield. Each with its own specialist services and personality, no two days will be the same!

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.

If these are the kind of values you strive for, then we'd like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do.

The position is full time, permanent position working Monday to Friday. You will be expected to have the capacity to float between the clinics so a driving license and car would be advantageous.

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

Working for I-MED offers you:

• A collaborative and professional working environment
• Competitive remuneration package with flexible work options
• Opportunities for career advancement with I-MED's continued growth and expansion
• Commitment to your health and well-being, including access to employee assistance program
• A range of employee benefits, such as paid parental leave and discounted health insurance
• An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

Key accountabilities include:

• Driving the delivery of high-quality reception and contact centre services
• Managing appointments to maximise customer service and clinic efficiency
• Flexibility, can travel to all clinics at a moment's notice
• Providing excellent customer service and patient care
• Working collaboratively with several different teams
• Developing and maintaining strong working relationships with patients, referrers, staff and managers

Key selection criteria:

• Previous medical receptionist and call centre experience (highly desirable)
• Ability to manage high volume, inbound calls
• Demonstrated initiative and willingness to learn
• Excellent interpersonal and communication skills
• Ability to work autonomously and in a team environment

If you're looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today.

Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

About Us:

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

I-MED