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Csiro Business And Infrastructure Services Coordinator - Facilities

CSIRO - Kensington, WA

Property & Real Estate
Source: uWorkin

Source: uWorkin


CSIRO Business and Infrastructure Services Coordinator - Facilities

The Opportunity

  • Immerse Yourself in an Inclusive Culture
  • Use your Skills and Make an Impact on CSIROs Business and Infrastructure Services!
  • Join CSIRO - Australia's Premier Science and Technology Research Organisation

CSIRO has a complex property portfolio of owned and leased facilities that comprises over 1,000 buildings spread across 59 locations within Australia and in three countries overseas. This scientific research, (including National Research Infrastructure) and office/administration facilities are diverse in ownership, type of property, age and condition. The property portfolio is managed by CSIRO’s Business and Infrastructure Services unit (CBIS) which has offices in each state.

The CSIRO Business and Infrastructure Services (CBIS) Coordinator - Facilities is responsible for the smooth operation of site property and buildings and support services within their area of responsibility. The role typically assists a small team that delivers services that may include: Receipt and dispatch including some level of stores facility; reception and administrative duties; fleet site based management; site security and access control and work flow coordination services required to process, allocate and monitor the facilities management related work for the site and area under their control.

Working as part of the broader CBIS Regional team, the role delivers high quality services and contributes to continuous improvement of workflow systems and processes. The CBIS Coordinator – Facilities, coordinates the delivery of the facilities maintenance services, both hard and soft, and daily operational activities including the provision of efficient corrective maintenance works and preventative maintenance activities.

Your duties will include:

  • Liaising with clients to determine their needs, tailoring solutions to potentially conflicting requirements, taking personal responsibility for client satisfaction, and correcting problems promptly and in a constructive manner.
  • Using technical expertise to lead a range of support activities/ functions, with independence of action within own function, achieving results through the use and allocation of available resources, within constraints laid down by managers. (Including responsibility for results)
  • Providing leadership and supervision to administration staff and taking responsibility for the performance management and career development of the individuals.
  • Influencing the decisions of managers by recognising the need for change and initiating innovative solutions/proposals; and liaising with and influencing related professions to develop practices which support the Business Unit.
  • Coordinating services to receive, process, assess, manage and monitor all job requests, utilising the CBIS works order management and invoicing system, through to completion in accordance with all relevant emergency procedures and the relevant reactive maintenance Service Level Agreements.
  • Facilitating the effective flow of timely and accurate information to and between internal customers, CBIS personnel within their state and contractors.
  • Ensuring compliance with:
    • Legislative, OGTR and other governing authority requirements by way of coordination of relevant and timely inspection, corrective actions and certification;
    • CSIRO procedures including Finance, Procurement, Health Safety & Environment (HSE), including contractor security clearances, inductions and similar activities that may have an impact on site and personnel operations, safety and the environment.
  • Actively participate in the Facilities Condition Audit Program and annual reviews of site or region facilities and services, including the updating of the MPlan data.
  • Providing and applying operational expertise in regard to: Building functionality and possible design alternatives; asset condition status and expected service delivery life; seasonal demands; preventative asset maintenance programs and replacement priority work schedules based on priorities and service needs.
  • Identifying, analysing and reporting emerging risks (including regulatory and compliance issues) and threats in delivering asset management; escalating issues in a timely manner and as needed to ensure risks are effectively managed.
  • Planning, coordinating and reporting on site ‘soft’ services including cleaning, security, grounds maintenance and waste management. Servicing the operational needs of tenants as per tenancy agreements;
  • Participating in an after-hours “on call” roster and emergency response requirements for the sites in the respective area.
  • In collaboration with the Facilities Manager, monitoring cash flows and reporting on the site maintenance activities.

Location: Kensington (Perth), WA
Salary: AU$83K - AU$94K plus up to 15.4% superannuation
Tenure: Indefinite (Full-time)
Reference: 70799

To be considered you will need:

  • Relevant diploma/degree or trade and relevant work experience in the delivery of Building Design and/or facility management services including “hard services” such as repairs, maintenance and minor works; and “soft services” including security, cleaning, waste management, grounds maintenance and accommodation relocations for a diverse range of complex and highly serviced research and support facilities.
  • Proven interpersonal skills including sound negotiation and written and oral communication skills and an ability to cultivate productive working relationships with internal and external stakeholders, landlords, tenants and service providers.
  • Demonstrated knowledge, experience and ability in the development and coordination of timely procurement and delivery of reliable, cost effective FM services, including arranging internal or external service providers, relevant approvals, preparation and coordination of technical specifications for tender documents as required, tender and formal quotation procedures and supervision.
  • Demonstrated ability to work independently, accept responsibility and direction, and be accountable for on-site service provision, including capability to co-ordinate trade and other services contractors to ensure delivery of hard and soft services in accordance with relevant time, cost, quality, statutory and user satisfaction requirements.
  • Demonstrated knowledge/experience and appreciation of relevant procedures/protocols, compliance and statutory requirements associated with Federal, State and Local Government building and services codes and regulations and Occupational Health and Safety requirements that may be applicable to personnel operations and safety and security at CSIRO’s research facilities.
  • Sound ability to work closely with a diverse operational team of property professionals across several sites and proven experience providing support to a complex property portfolio comprising of several sites and a diverse cross section of business requirements.

For details about who to contact and for more information please view the Position Description


The successful applicant will be required to obtain and provide a National Police Check or equivalent.

Flexible Working Arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. Talk to us about how this role could be flexible for you. Balance

Diversity and Inclusion

We are working hard to recruit diverse people and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. Diversity and Inclusion Strategy

We are committed to the safety and wellbeing of all children and young people.


At CSIRO, Australia's national science agency, we solve the greatest challenges through innovative science and technology.

Join us and start creating tomorrow today!

How to Apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications Close

23:59 AEDT 19th February 2021