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Manager Rosa & Bridge

RANDSTAD - South Townsville, QLD

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


Randstad is currently seeking a Manager for a Not-For- Profit client on a full time permanent basis. Our client offers a number of different services including disability, family, youth and children, homelessness, education programs, domestic violence and counselling.

The role: 

  • Plan, develop, implement and evaluate strategies for operational management and development of the Townsville Bridge and ROSA programs to meet agreed organisational performance goals and objectives.
  • Management of the daily operation of the Townsville Bridge and ROSA programs in providing support, line management, performance management, clinical direction, management of referrals and waitlists, and allocation of cases to staff.
  • This role will participate in cross-site program evaluation and potentially resume management of the Mount Isa Bridge program.
  • Monitoring the service delivery provided by staff to ensure that it is in line with program and organisational requirements.
  • Support staff to navigate complex cases and collaborate effectively with Child Safety staff in navigating the child safety service system.
  • Work collaboratively within the management team to seek out and share best practice strategies and approaches to service delivery across the Townsville and Mount Isa regions.
  • Liaise closely with the Manager for Mount Isa Children’s Team to ensure programs are operating in accordance with the latest research and therapeutic approaches in both sites.


  • Relevant tertiary qualifications in Social Sciences, Psychology, or Behavioural Sciences and minimum of 5 years’ experience in social or community services management.
  • Experience in developing, implementing and evaluating program operational plans.
  • Ability to support, guide and manager staff in remote regions, focused upon a collaborative approach to service delivery across the Townsville and Mount Isa regions and in accordance with Departmental requirements.
  • Demonstrated experience in program and team management and experience in applying contemporary management processes relevant to program and organisational goals.
  • Ability to create open channels of communication and cultivate a positive team environment.
  • Current open driver's licence.
  • Current Working with Children Blue Card check and Disability services Yellow Card.

South Townsville, QLD

Voluntary, Charity & Social Work


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