12
February
Onsite Wellness Program Coordinator
Bupa - Sydney, NSW
Health, Medical & Pharmaceutical
Source: uWorkin
JOB DESCRIPTION
Job Description
We are a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care.
The Role
The Onsite Wellness Program Coordinator is responsible for the implementation of wellness programs for two key corporate clients.
The key focus of this role is to coordinate the client’s wellness program and develop and implement client specific engagement strategies to increase the utilisation of wellness service activities and ultimately improve health outcomes.
This is a fixed term contract role for 12 months, you will work 2 days on one of our client sites in Barangaroo and 3 days at the Bupa Sydney head office.
Key Responsibilities
You will be accountable for the day-to-day management, support and implementation of the client’s onsite corporate wellness program and service delivery including:
- Delivering Wellness Programs to the client ensuring professional relationship management and quality service delivery, striving to exceed expectations and implement strategies to enhance client experiences
- Ensuring the implementation of the wellness services are focused on maximising engagement and positively influencing healthy behaviour change
- Delivering a superior level of service in accordance with Bupa’s service standards, meeting customer satisfaction and net promoter scores for client stakeholders
- Effectively manage health program data to deliver accurate, high quality program reports
- Ensure quality and accuracy of operational processes ie; revenue forecasting
- Contribute to ongoing enhancement of the Bupa, and client, wellness proposition through process improvement suggestions, product innovation ideas and development to service delivery
This role would suit a recent graduate or someone with 1-2 years marketing and events experience and a passion for health and wellbeing. Being located onsite at one of our client’s premises, the successful person will need to have excellent administration and coordination skills, coupled with an independent and confident personality, not shy from engaging with people and getting them excited and involved in our wellness programs.
You Will Have
- Administration experience (essential)
- Experience in marketing and/or event management (desirable) or a Degree in Health promotion/science (desirable)
- Strong verbal, written and interpersonal communication skills
- Excellent organisational, attention to detail, time management and prioritisation skills
- Experience in the development and delivery of health promotion/wellness services within a corporate environment (desirable)
- Demonstrated problem solving and critical thinking skills
Be at the heart of helping people live longer, healthier, happier lives. At Bupa, we employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they’re at the heart of our positively different culture of care.
‘Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued’
Find purpose in your career at Bupa!
Time Type
Full time
Job Posting End Date
11 Mar 2021