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February

Aps3 Customer Service Officer

Hays - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Customer Service Officer | Federal Government | Brisbane CBD Based | Contract through until End April 2021

Your new company
You will be working with a Federal Government department based in Brisbane CBD. Joining a large and supportive team you will be working in a fast paced and customer centred environment.

Your new role
This will be a temporary ongoing role, with an attractive hourly rate. As a Customer Service Officer your role is to resolve feedback in line with the complaints handling process. You are the first point of contact for all customer enquiries into the department where you will provide information and advice. This will involved high levels of empathy and strong reporting skills, to ensure you are getting the correct information.

What you'll need to succeed
You will have experience working in a similar role, a busy call centre, where you are used to dealing with queries and sometimes complaints. You will have excellent communication skills both verbal and written along with good IT skills.

What you'll get in return
On offer is a attractive contract length, joining a busy and friendly team. This is full time hours.
Due to the nature of this assignment, you must be an Australian Citizen.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

SA Licence number : LHS 297508

Brisbane City, QLD

Government, Defence & Emergency




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