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Customer Service Consultant


Property & Real Estate
Source: uWorkin

Source: uWorkin


We are looking for a customer service / administration team player to join our Client Solutions Team.

This opportunity isn't a normal customer service role, as you will be dealing with owners over the telephone in bodies corporate that are managed by SSKB.

You will also deal with a number of general enquiries related to bodies corporate under management. 

Many enquiries you will be taking are generated internally within SSKB and you will be required to act on these enquiries.

You will need to be prepared to gain an understanding of the Body Corporate & Community Management Act for Qld and Owners Corporation laws for NSW and Victoria. We use an industry specific program designed to work in conjunction with these Acts and you will need to be prepared to adapt to this unique, fast paced working environment. 

About You

To be successful you will be able to show that you possess the following attributes:

  • Excellent telephone manner and communication skills
  • Ability to develop strong interpersonal relationships with the team, other departments and offices
  • A bit of a perfectionist and an eye for detail
  • Have an enquiring mind to identify and solve procedural and system issues
  • Assist with management of various centralised functions which are the responsibility of the team
  • Advanced computer skills in software systems and generally technology savvy
  • Excellent keyboard skills and knowledge of Microsoft Outlook, Excel and Word 

Above all be a dedicated team player who considers customer service a high priority, both internally and externally.

Knowledge of BCMax is an advantage but not essential.

SSKB offers career progression and extensive industry specific training and ongoing education to all their staff.

If you feel this opportunity sounds like you, submit your resume and application by clicking the 'Apply' button.

About Us

SSKB is Australia's leading strata management organisation. Servicing clients throughout Queensland, New South Wales and Victoria, we aim to be the preferred provider of strata management solutions for Australia's rapidly growing strata communities. We offer clients and communities a comprehensive breadth of quality services that ensures all areas of strata living are professionally and expertly managed on behalf of owners and committees, all of the time. Our services, drawn from our extensive knowledge and strategic perspective of strata management, give all clients proven solutions. We believe success is not just in meeting, but exceeding our client's expectations.

Surfers Paradise, QLD

Property & Real Estate


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