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Job Description

Digital Experience Optimisation Manager

An exciting Digital Experience Optimisation Manager opportunity exists to work for Australia's leading full-Service Digital Agency

** Google's Performance Agency of the Year 2018 & 2019, Microsoft's APAC Agency of the Year 2019, & B&T's Best Programmatic Trading Team**

We are Resolution, part of Omnicom Media Group (OMG). We are a Full-Service Digital Agency and our mission is to drive Remarkable results for our clients. We are the platform junkies, the investigative analysts, the creative collaborators. Our experience spans over a decade in the digital marketing industry, producing Remarkable results for Results-Driven brands, who want an easy, uncomplicated one-stop shop agency experience.

To be Remarkable is to be "Worth talking about. Worth noticing. Exceptional. New. Interesting".

What we are looking for

You have a passion for digital marketing and you are ready to make a real impact. As the experience optimisation executive, you will be working across all digital marketing units to optimise the customer experience for our top tier clients.

With a forward-thinking mentality, you will be keen to grow and learn, operating across creative, development, SEO, paid media, social and account management teams.

You'll play a critical role in executing a world class conversion optimisation programme including supporting platform implementation, in-depth reviews of clients' analytics, building comprehensive quantitative and qualitative audits, setting up testing plans and launching/monitoring CRO tests. Here's what you'll need:

• 3 + years owned and earned digital experience with a strong knowledge of CRO 
• Proven experience working inside a digital agency with client deliverables
• The ability to build and maintain relationships with key stakeholders both internally and externally
• Strong communication skills including verbal and written
• Analytical skills with a keen eye for detail
• Familiarity with the concepts of A/B/n, multivariate testing and personalisation
• Basic understanding of statistics and forming hypotheses
• Drive to dig beneath the obvious information and understand the underlying data
• Understanding of UX principles and user journey mapping
• Experience with analytics tools (such as Google Analytics or Omniture)
• CRO platforms (Google Optimize, VWO, Optimizely, Adobe Test & Target)
• Click-tracking and heatmapping tools (Hotjar, Crazy Egg, Mouseflow, etc.)
• Basic understanding of development principles (HTML, CSS, Javascript)

Does this sound like a you? Bring your passion and drive to Australian Business Awards Employer of Choice (5 years in a row). We want you to thrive with us. Get in touch today. We can't wait to meet you.

What we can offer you is:

• You'll work with Google's Performance Agency of the Year 2018 & 2019, Microsoft's APAC Agency of the Year 2019, & B&T's Best Programmatic Trading Team.
• Opportunity to be mentored & inspired by the Best in the Market
• Access & certification to the latest industry technology, tools & platforms so that you can be innovative, efficient & creative
• Opportunity to Work with Top Tier Clients
• Autonomy & Flexibility to Shape your day
• Our Social Committee is dedicated to creating fun events throughout the year such as Monthly Coffee Carts, BBQ in the park, Birthday celebrations, Melbourne Cup, End of Year Party
• Summer Half Days - to relax & enjoy the sunshine
• Have Breakfast on us!
• Our Spirit Committee is focused on making you feel your best with support from our EAP - CARE as well hosting activities such as Pilates, yoga, goal setting sessions so that you can feel 100%.

Interested? Have any questions? Apply or get in touch with fraser.rix@omnicommediagroup.com for more details