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Office Based Trainees

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. We are seeking trainees to join our administration team.

• Explore the opportunity to develop your career in a growing industry
• Join a friendly, professional business that provides you with ongoing training and support
• Enjoy the benefits from joining a national network, whilst working locally

Explore the opportunity to develop your career in the growing aged care and disability industry. We are currently looking for office administration trainees to join our Gold Coast team. Just Better Care administration professionals play a key role in helping families receive the care and support services they need.

Join a friendly, professional business that provides you with training and support to develop your career.

We are have 2 administration trainee positions available –

Service Delivery Administration Trainee

The role:

• Provide exceptional customer service and administrative support to one of our service delivery team
• Monitor email inboxes and review care staff feedback
• Be a first point of contact for customer inquiries and assist with scheduling home visits and services
• Ensure quality standards are maintained at all times and staff and customers’ expectation are met or exceeded
• Maintain excellent communication with customers and Just Better Care support professionals
• Perform a wide range of office based administration tasks including maintaining customer records, registers and general administration

Reception / Office Administration Trainee

The role:

• Provide exceptional customer service
• Provide administrative support to ensure that Just Better Care’s operations are maintained in an effective, up to date and accurate manner
• Ensure quality standards are maintained at all times and staff and customers’ expectation are met or exceeded
• Maintain excellent communication with customers and Just Better Care support professionals
• Perform a wide range of office based administration tasks as directed.

What you will need:

• Current Criminal Record Check
• Ability to work as part of a team
• Keen desire to work within the aged and disability care industry
• Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite
• Demonstrated organisational and time management skills
• Demonstrated ability to manage priorities
• Demonstrated ability to work as part of a team
• Excellent customer service skills

What we offer:

• Training & professional development opportunities (including a cert 3 qualification)
• Friendly, flexible and supportive work environment
• Access to our free Employee Assistance Program
• Staff recognition programs

Next steps:

If you would like to join our growing team and become part of our friendly, professional network please Apply today.