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February

Salesforce Business Analyst / Consultant

Cognizant - Sydney, NSW

IT
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Our Culture

Your passion, integrity and experience are integral to Cognizant's success. You will be welcomed into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients are fundamental to your success. In return, you will be empowered with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.

At Cognizant we recognize that companies that are open and welcoming to a multi-cultural diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant is focused on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

About The Role

Cognizant is seeking an experienced Salesforce Business Analyst / Consultants to help drive one of our key Salesforce projects in Sydney. This is a permanent role based in Sydney. In this role, your key responsibilities will include but not be limited to:-

  • Review and understand as-is processes within any business; and based on this information, suggest a more efficient model and work flow process.
  • Liaise with stakeholders to understand the structure, policies, and operations of the organization, and recommend solutions that enable the organization to achieve its goals.
  • Conduct various knowledge transfer sessions for technical team so they understand each functionality.
  • Work as an administrator in creation and maintenance of various users and also control their access permissions for various applications.
  • Responsible to resolve productions issues that arise in projects and work with internal stakeholders to ensure mitigation plans are in place to resolve Cognizant & Client impacts.
  • Act as an Interface between clients and development team to clarify requirements


The Ideal Candidate Will Have

Skills and Qualifications
  • 6-10+ years overall experience in similar positions, with a minimum of 5 years’ Salesforce experience
  • Certified Salesforce Administrator.
  • Certification in any Business Analysis framework.
  • Experience working in Agile projects.
  • Experience working for a software vendor or consultancy firm.
  • Customer focused mindset, with excellent stakeholder management and analytical skills
  • Able to work under pressure and to deadlines.
  • Comfortable in talking to people and a good listener

Next Steps

If you would like to express interest in role, please click on the APPLY button now. We thank you for taking interest in this opportunity with us. For a complete list of opportunities with Cognizant visit http://www.cognizant.com/careers

Cognizant is committed to providing Equal Employment Opportunities. Successful candidate will be required to undergo a background check.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 15 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.