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16

February

Customer Service / Administrator

Private Company - Parramatta, NSW

Customer Service & Call Centre
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

Our Client

Our client is an extremely well known leading brand in Australia. They are currently seeking a Customer Service / Administrator to join their team in Blacktown to help drive improved experiences for customers and employees.


Your responsibilities include but aren't limited to:

* Following up with customers to understand their concerns
* Responding to customer queries via social media channels eg Facebook
* Responding to customer feedback on online forums
* Reporting and invoicing in SAP
* Provide exemplary customer service to internal and external customers at all times
* Scheduling deliveries


The Ideal candidate will have the following:

* Intermediate to advanced skills in Microsoft Office suite
* Experience preparing reports, invoices and documents in SAP
* Experience in a call centre environment
* Exceptional communication skills with the ability to trouble-shoot on the spot with customers
* A friendly and helpful nature
* Ability to multi-task and maintain professionalism under pressure


Please apply on line or a confidential discussion please call Jasmin Sutherland at
PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about PERSOLKELLY we encourage you to view our website on

Parramatta, NSW

Customer Service & Call Centre




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