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It Support Officer

Hays - Sydney, NSW

Source: uWorkin

Source: uWorkin


IT Support State Government – Must be PR or Citizen 6 month contract $35 - $45 + Super Immediate Start

Your new company
This Government organisation is currently seeking a customer service focused IT Support Officer, to join the ICT team in a 6 month contract. This Government organisation is based in Sydney CBD. You will be joining a small team with your focus being Level ½ support and bespoke application support reporting into the IT Manager. This role has a potential to go permanent after the initial contract stage.

Your new role
As IT Support Officer you will work on site supporting a small user base supporting Windows environment, Level 1 and 2 tickets, application support and customer service. You will have excellent communication skills and extensive experience across a mixed IT Support role including bespoke application support. This role is based onsite and will not have any working from home capabilities.

What you'll need to succeed

  • You must be a PR or Australian Citizen
  • To be a fit for this role you will have minimum 5 years recent experience in a Service Desk / Desktop Support role
  • Full MS Suite including MS Teams and Windows
  • Experience across ACE Database is desirable
  • Experience with XML
  • Experience with Adobe FrameMaker
  • 2-5 years’ experience with documentation / document administration
  • Demonstrated Experience with Applications Support
  • Excellent communication skills and confident to speak to stakeholders at all levels
  • Demonstrated experience with task prioritisation and ability to work under pressure
  • Previous experience working in a Government environment would be advantageous

What you'll get in return
  • 6 month contract with potential permanent role
  • $35 - $45 an hour + Super
  • Central location

What you need to do now
Please only apply if you are a PR or Australian Citizen, as this role requires you to obtain a security clearance. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2470866