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Position Description
Disability Youth Mentor

Reports to: Program Development Coordinator

Directorate/Department: Client Services

Number of direct reports: As per Organisational Structure

Employment Type: Casual

Salary/Award Level 2 – Social, Community, Home Care and Disability
Classification: Services Industry Award 2010

Community Living Australia has charitable status for Fringe
Benefits Tax purposes and is therefore able to offer taxation
benefits through salary sacrifice

Position Purpose

The Disability Youth Mentor is required to connect with young people with disabilities (8-
24yrs) in our local area.

The role will provide support to individuals to pursue their goals for social inclusion,
independent living or pathways to further education or employment.

The position will act as a mentor to the individual, addressing a variety of issues and
developing programs that provide a unique role model relationship for the young person,
whilst contributing to the individual’s goals.

Principal Duties

Build trust and positive relationships with young people

Provide person centred mentoring to young people which promotes individuals living with
a disability being engaged in their own lives and further develop their confidence

Support the participation and development of individual skills and abilities

Work with young people to identify and develop achievable goals and outcomes

Engage in a range of social and recreational activities identified by the young person
which promotes independence such as; team sports, employment, fishing, swimming,
social engagement, art and community engagement

Support the participation and development of individuals that provide opportunities to
extend social and personal networks

Be an effective role model for young people, e.g. maintaining high personal standards in
respect of personal appearance, presentation and social behaviour

Promote healthy lifestyle choices through diet, exercise and personal wellbeing activities

Promote and present a positive image of clients within the community

Respect client choice and uphold the values of the organisation

Ensure clients and their representatives are consulted with and involved in making
decisions that impact on them

Carry out all tasks and functions in accordance with relevant Standards, Codes and
organisational policies and procedures to ensure service operations reflect consistency
in applications and processes

Report any accidents and incidents to the Team Leader in accordance with set policies
and procedures

Maintain and further develop professional and technical knowledge by attending
meetings and training sessions as opportunities arise

Demonstrate behaviours that support organisational values and a positive workplace
culture

Apply WHS legislation and create and manage a safe work environment

Work collaboratively with peers and colleagues to achieve client and organisational
objectives

The responsibilities as specified above may be altered in accordance with the changing
requirements of the position.

Core Competency/Capability
(NDS DSD 3)
These six core competencies are the capabilities that need to be demonstrated in order for
the incumbent to be functional in their role and links to the NDS competency framework

Sector & organisation purpose & values

Working knowledge of a human rights based approach to supporting a person with a
disability and the services provided, the individual and community context, and sector
and organisational purpose and values. Applies the approach and values in own work

Leadership & teamwork

Works collaboratively with team members. Organises own workload. Checks own work
and work of others, providing guidance to less experienced staff. Shares knowledge
and information with team members. Able to work with minimal supervision, knowing
when to escalate issues

Communication

Deals with non-routine enquiries. Uses effective listening skills and seeks, provides
and/or shares information with people appropriately. Can adapt communication style to
meet people’s needs. Able to resolve conflict with assistance. Deals with practical
issues presenting and enlists the Team Leader experience as needed.

Client and carer relations

Assists clients and carers to address their needs and expectations. Has practical
knowledge of support and services available. Is flexible and suggests alternative
service solutions. Demonstrates confidentially and awareness of diversity in relation to
sensitive issues. Assists with building and maintain positive relationships with
stakeholders.

Personal accountability

Adheres to organisational policies and procedures and all relevant government
legislation and standards. Following detailed and precise work procedures. Evaluates
own work to ensure quality and safety standards are met. In own work area makes
agreed changes. Adopts a professional approach to own personal accountability.
Maintains organisation’s image and reputation.

Innovation

Undertakes tasks using a resourceful and creative approach. Suggests changes to
improve quality in own work and makes agreed changes. Able to address and mitigate
risk in own work. Assists with review and/or development, implementation and
improvement of specific work practices and procedures.

Skills & Experience

To perform this role successfully the incumbent must be able to satisfactorily demonstrate the
following key qualifications, experience and skills

Academic or Professional Qualifications

Relevant lived experience as a person with disability, acting as a mentor or willingness

to support young people

Certificate III in Mental Health and Disability, Community Services or Youth Work

(desired)

Skills & Delivered Performance

Demonstrated experience &/or desire in building strong and positive relationships with
young people

Ability to interact with and form healthy relationships with young people

Demonstrated experience in supporting young people to participate in program and
community based activities or transferrable skills

Ability to communicate effectively both written and verbally, particularly with people with
a disability.

Ability to maintain your own and promote the individual’s high personal standards in
respect of personal appearance and social behaviour

Strong interest in recreational and social settings and events

Ability to work effectively as part of a team in a community setting and to work
productively with limited supervision

Ability to develop and maintain positive and professional relationships with clients,
families and carers

Commitment to ethical work practices including maintaining professional boundaries

Willingness to assist clients with their personal care needs (as required)

Ability to work both independently and as part of a team

Knowledge of the rights of Children and Young People and a commitment to upholding
and advocating for them

Affinity with non-profit organisations and respect for their philosophy and values

Demonstrated commitment to continual professional and personal development

Special Requirements (Essential)

Obtain and maintain a NDIS Worker Check

Obtain and maintain a DHS Working with Children Check

Obtain and maintain a Safe Environments for Children & Young People Certificate
(where applicable)

Obtain and maintain a current Senior First Aid and CPR certificate

Have and maintain a current Australian Class 1 Drivers Licence for duration of
employment (desired)

Participate in the supervision and performance appraisal processes to establish
performance objectives and KPI’s ongoing

Travel to service regions, sites and locations

Attend meetings, training and professional development as required

Private use of vehicle – adhering to the conditions and requirements of the Motor
Vehicles (Use of Private Vehicle) Operating Procedure

Accessibility to a personal mobile phone or tablet device that has a data plan enabling
access to the internet for the purpose of recording time worked and accessing rosters

Work across multiple worksites and/or relocate to other worksites (within reason) as
required

Authority to Act

This position operates within

Policies and procedures, guidelines and codes of conduct

The defined limits of delegated authority

The confines of budgeted restraints, relevant legislation, regulations and by-laws

Financial Delegations Matrix

NDIS Code of Conduct

There are 7 minimum standards Community Living Australia and their workers must meet:

Act with respect for individual rights to freedom of expression, self-determination and
decision-making in accordance with applicable laws and conventions

Respect the privacy of people with disability

Provide support and services in a safe and competent manner, with care and skill

Act with integrity, honesty and transparency

Promptly take steps to raise and act on concerns about matters that may impact the
quality and safety of supports and services provided to people with disability

Take all reasonable steps to prevent and respond to all forms of violence against, and
exploitation, neglect and abuse of, people with disability

Take all reasonable steps to prevent and respond to sexual misconduct