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Casual Client Services Officer

University of Tasmania - Hobart, TAS

Education, Childcare & Training
Source: uWorkin

Source: uWorkin


Job no: 495541
Work type: Part time
Location: Hobart, Launceston
Categories: Information Technology


Client Services Officer

Based in Hobart or Launceston
Provide excellent client services whilst applying your IT knowledge and skills

The University’s Shared Services team is inviting Expressions of Interest for Casual Client Services Officers to assist in first point of contact for University Staff and Students, providing high-level technical IT customer service to meet the requirements of ICT service delivery at the University of Tasmania.

Key Accountabilities:
Provide technical and general advice in the delivery and support of a range of high-quality ICT services.
Configure, install and support technology in accordance with established ITS standards.
Provide localised support though recognised support structures in the areas of learning technology.
Provide support to project and working groups to facilitate the successful completion of projects.

Position Requirements

A tertiary qualification in computing or a related field or an equivalent combination of relevant experience and/or education/training.
Good written and verbal communication skills.
Good interpersonal skills with a strong focus on customer service.
Experience in technology support for a large, networked environment.

Rate of Pay
Appointment to this role will be at HEO 4/HEO 5 (commensurate with experience) with a rate of $41.31/$45.26 (inclusive of 25% loading)* Weekend penalty rates will apply

How to Apply

To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience. You do not need to separately address the selection criteria.
For further information about this position, please contact Joseph Ford, Joseph.ford@utas.edu.au or Vanessa Garratt, Vanessa.garratt@utas.edu.au.
Please visit http://www.utas.edu.au/jobs/applying2 for our guide to applying and details on the recruitment process.

Applications close Wednesday 24 February, 11:55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role.

Advertised: 17 Feb 2021 Tasmania Daylight Time
Applications close: 24 Feb 2021 Tasmania Daylight Time