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Marketing Specialist

HCF - Sydney, NSW

Source: uWorkin

Source: uWorkin


About HCF

HCF is Australia's largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric.

About the role:

The purpose of this position will be to support development and implementation of member communications through traditional and digital channels. Ensuring the smooth implementation of communications and marketing campaigns, targeting existing HCF members to inform and engage them.

This position is a full time 12-month fixed term contract.

Key Responsibilities:

The role requires the ability to build and deliver key marketing and member communications, stakeholder management, communications governance, and briefing and managing creative agencies:

Some of those responsibilities include:

  • Assisting with the implementation and monitoring of planned and ad hoc member communications across the business
  • Co-ordinating and monitoring the deployment of scheduled communications and marketing campaigns
  • Engaging HCF stakeholders and providing full visibility of planned member communications across the business
  • Delivering effective customer communications materials on time, in line with brand and language guidelines and best practice communications design
  • Developing and maintaining a member communications calendar, communicating this to impacted or interested business stakeholders including frontline staff;
  • Assisting in driving revenue by supporting delivery of targeted cross sell and upsell campaigns

About you

To succeed in this position, you will have the following:

  • 5+ or more years’ experience in a relevant area
  • Proven experience data driven marketing and the end to end campaign process
  • Ability to co-ordinate and manage multiple internal stakeholders across the business and understand their needs
  • Excellent attention to detail with strong written and verbal communication skills
  • Tertiary qualifications in marketing and/or communications
  • Good organisational skills and a proactive team player

Good to have:

  • Experience with Salesforce Marketing Cloud
  • End to end communications / marketing campaign / project management experience.
  • Previous experience managing external agencies


We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.

Come and join our HCF team!


  • Up to 50 % discount on health cover, pet & travel insurance
  • Family & Friends day
  • Organisational wide Recognition & Rewards program
  • Generous Parental Leave Scheme
  • Health & Wellbeing Initiatives
  • A career with us – How to Apply

Please check out our website at https://www.hcf.com.au/about-us/careers