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17

February

Client Services Representative

Cominos Family Lawyers - Sydney, NSW

Legal
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Client Services Representative.

Values-based business.
Cohesive Team Culture.
A Clear Vision to Grow.

Experience a work environment that exudes professionalism and proactivity, transparency and respect, a balance of tradition and innovation: this well-established, successful legal practice takes pride in its values-based approach to both its clients and team members.

A dedicated law firm specializing in all aspects of complex family law matters, the team of dynamic, passionate professionals have the experience, integrity, and proven results in supporting, guiding, and advising clients through divorce and separation, by giving timely, meaningful, and valuable legal advice.

We are seeking a genuine client engagement and relationship builder who sees the value they bring in an organization through the pride they take in the work that they do: no matter how simple or complex that may be.

You will have proven experience in a client relationship building and engagement role within a team-based office, possess exceptional client service skills, and be able to deal with a diverse range of individuals from different backgrounds and situations.

In this role you are responsible for:
  • Being the first point of contact for all new and existing clients.
  • Implementing and managing the client and referral partner sales processes.
  • Handling all client enquires including those from a range of digital platforms.
  • Tracking and reporting all new client inquiries.
  • Meeting reasonable KPIs.
  • Network and build referral partnerships as required.
  • Attend to some daily administration duties which are client-related.

This is a diverse role that requires you to have:
  • Outstanding proficiency in verbal and written skills.
  • The ability to empathize and handle people in distress.
  • The ability to covert new client inquiries into clients.
  • A desire to build networks and create a client pipeline for the business.
  • A willingness to go above and beyond to serve the clients.
  • A calm, professional and proactive communication style.
  • Experience in a professional the delivery of quality client service.

You will enjoy ongoing mentoring and training, and the benefit of a business that provides clarity in its Vision and Values.

We are looking for the best person for the role, just as much as you are seeking a long-term opportunity that will build on your current career.

please email careers@cominoslawyers.com.au with your resume and cover letter.



About Cominos Family Lawyers:

We are a team of skilled, dedicated and ethical lawyers. We are committed to providing the best legal advice and representation to all our clients.