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Experienced Medical Receptionist

HelpStreet - Newcastle, NSW

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


Medical Receptionist for Allied Health Centre - Part Time

Job Type: Medical Reception Salary Package: $45,000 - $50,000 pro rata
Location: Newcastle Start Date: March 2021

HelpStreet Health Centre is a dynamic allied health private practice based in a busy Jesmond Shopping Centre. We are currently looking for enthusiastic and motivated Medical Receptionists interested in joining our diverse and growing team. This role will be a part time position providing administrative services to our private practice. It will provide opportunities to work as part of a multidisciplinary team, as well as independently.

In this clinic-based role, you will be responsible for providing professional reception services to members of the community, medical practitioners and other staff. This position will require a high level of organisation skill, exceptional time management abilities and good communication skills.

The Incentives:
  • Above market-average rate.
  • A flexible and committed approach to Work-Life Balance.
  • Fantastic career progression, and diversity in opportunities.
  • Be a part of a fun, dynamic team.
  • Supported by a proactive administration team, and dedicated clinical team

Job Description:

This role includes all aspects of managing and delivering a high standard reception service in an allied health centre setting. Daily tasks include:

  • Processing payments and utilisation of HICAPS.
  • Processing Medicare and DVA claims.
  • Assisting Practice Manager in building and maintaining our referral and patient bases.
  • Communication via the telephone and email with patients, staff and referrers.
  • Use of Cliniko to maintain patient database and files.
  • Ensure the centre is kept in a clean and tidy state, providing general housekeeping duties as required, and ensuring there is an adequate supply of consumables in the treatment rooms.
  • Ensure policies and procedures are adhered to by all staff at the centre.
  • Cash handling, daily reconciliation of finances and daily banking as required.
  • Invoicing and providing receipts to patients and other necessary parties.
  • Filing, general administration and other additional duties appropriate to your role as requested by practitioners or head office.
  • Process incoming and outgoing mail, emails and faxes.
  • Delivering advertising material around the centre. (sandwich boards).
  • Autoclave / Sterilisation of clinical equipment.
  • Management of patients via Cliniko including scheduling, cancelling and rescheduling of appointments.
The Successful Candidate:
  • Strong communication and administration skills.
  • Experience in Medicare and DVA claiming, or ability to learn.
  • Experience using HICAPS and EFTPOS machines, or ability to learn.
  • Is positive, reliable and responsible.
  • Has the ability to work effectively, either autonomously or within a team.
  • Has a bright, caring personality, and a polite phone manner.

The Company:
The HelpStreet Group is an organisation that values work-life balance, promoting this heavily from within. Our approach is centred around offering a progressive work place, competitive salary packages and career opportunities to increase the Health, Wealth and Happiness of our team.

The company vision is focussed around providing "Ethical, sustainable care, for a happier, healthier world." We believe in providing evidence-based, proactive and preventative care to the community and are currently looking to expand our team to help make this vision a reality.

Work for an organisation that truly wants to make a difference.

For More Information:

Please email recruitment@helpstreet.com.au

If successful, an interview will be arranged with our team in Newcastle. If you are in an alternative location it will be by phone or video conference.

Don't delay, apply today!

Newcastle, NSW

Health, Medical & Pharmaceutical


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