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Support Coordinator

LotUs Assist - Newcastle, NSW

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


LotUs Assist is a boutique service provider that was established to empower all people with disabilities to rise and thrive, stronger than ever before to live a meaningful life. We are here because of our unique talents and experiences and the fire in our belly to do something meaningful. It shines through in ways that raise the bar for all of us. Our mission and focus are to build individual’s capabilities to reach their goals through person-centred supports in NDIS Support Coordination, Plan Management and complementary services.

We are looking for a like-minded and passionate individual to join our growing team as a Support Coordinator. As a boutique business we encourage flexible working and aim to create a work environment where all employees are valued and can contribute freely.

We provide all necessary items for you to work from home as your main office base. To apply for this role, you must be able to have an appropriate area available to work from home and this area must be in line with our WHS policy. We use web-based systems to ensure team members can connect and work together quickly and easily. We get together face to face as a team fortnightly and ad-hoc throughout the week. We are a paperless organisation and ask all our employees to do their best to work in this manner.

As a Support Coordinator at LotUs Assist you will coordinate services and supports for NDIS participants with complex health and disability needs. The Support Coordinator will assist those who have Support Coordination funding as part of their NDIS plan, by providing coordination of supports to ensure their plan is implemented in a way that meets the person’s goals.


Previous experience as a Support Coordinator will be highly regarded
Cert III Disability / Aged / Individual Support / Community Development OR working towards minimum Cert III and/or minimum1-year experience in the field of Community or Human Services
Experience working with people with Disability
Successful experience in coordinating responsive, individualised support to participants with complex needs and their families.
A sound working knowledge of relevant legislation, NDIS procedural guidelines and the full range of community services that may be required by participants
Current First Aid and CPR credentials
CRC, WWCC, Driver’s License, Right to Work in Australia
Sound administration and IT systems skills

At LotUs Assist we have a strong focus on our values and those that work with us must also live these values:

Wisdom - We are here because of our unique talents, experiences and the fire in our belly to do something meaningful. It shines through in ways that raise the bar for all of us – we never stop growing.
Compassion - We appreciate and understand others’ stories and experiences and take focused action to improve peoples’ lives.
Hope - We envision a brighter future for those experiencing adversity and help take the steps to make it happen. When we work hard, stay focused and act in service to others, anything is possible.
Unity - We learn from each other, share information and mistakes, and celebrate each other’s successes.
Resilience - We empower people to rise and thrive, stronger than ever before. The stakes are high for individuals and families we support – we knock down barriers to ensure the long-term success of our clients.
Diversity - We are passionate about working with people of different backgrounds, cultures and thinking styles – there is strength in diversity.

We are COVID Safe - we maintain a safe environment for our staff and our community.

For further information regarding this position, please contact Helen Marquez, Support Coordination & Psychosocial Recovery Coach Team Leader on 0402 633 552

All applications must include a cover letter with their application. To apply for this position, click on Apply Now below to upload your resume and application.

LotUs Assist is an equal opportunity employer.

To find out more about who we are and what we do please visit our website www.lotusassist.com.au

Job Type: Full-time

Newcastle, NSW

Voluntary, Charity & Social Work


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