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Transition Support Officer - Youth Engagement Hub , Education

Queensland Government - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin

Source: uWorkin


In this role, you will establish and build strong working relationships with internal and external agencies to improve employment and training outcomes for school students and school leavers within their senior phase of learning. The successful candidate will provide transition support and financial administration services to support the activities of the Youth Engagement hubs.

Job details Position status Temporary
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/NQR364191/21T
Closing date 01-Mar-2021
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Until 30 June 2021 unless otherwise determined
Contact person Leanne Pascoe
Contact details (07) 4758 3207
Access the

Your Opportunity

In this role, you will undertake administration and client service duties to support the activities of the Youth Engagement Hub - Student Engagement Team in Department of Education regional office, Townsville.

You will be required to work with families in relation to disengaged young people to work towards re-engaging them in an appropriate education, training or employment option.

Families will include those from an Aboriginal and Torres Strait Islander and Culturally and Linquistically Diverse backgrounds.

Your Role

As the Transition Support Officer you will have responsibility for the following:

  • Proactively contribute as a team member to undertake a range of tasks to provide a comprehensive and continual service to internal and external clients, and achieve quality outcomes and performance benchmarks in accordance with the Youth Engagement strategy.
  • Provide individual support, case management and, where appropriate, group support to students to maximisetheir engagement with education and training.
  • Undertake activities and assist in the implementation of initiatives, policies and systems which support apprenticeships and traineeship training and the vocational sector in Queensland.
  • Establish and maintain strong partnerships and referrals with internal and external agencies.
  • Inform and educate parents, community members and students on relevant issues that may be impacting student engagement and build strong working relationships with school support teams.
  • Assist in budget preparation and monitoring activities and in payments control.
  • Create and maintain accurate training records to meet audit and departmental requirements.
  • Assist in resource planning for venues, including coordination of equipment and ancillary services.
  • Provide administrative support to the Youth Engagement team, maintaining training timetable, staff induction and training, website maintenance and other written correspondence to external and internal stakeholders.
  • Maintain a reporting framework and report on the progress of identified ‘at risk' students to individual school principals or their nominee as well as reporting to relevant regional personnel and a Cluster Governance Body.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Contact Name: Leanne Pascoe, Project Manager, Youth Engagement (07) 4758 3207

Closing Date: Monday, 01 March 2021

To apply please attach the following:
  • A brief resume including contact details for 2 referees (one of whom should be your current supervisor)
  • A maximum 2 page written response outlining your suitability for the role referring to the key capabilities under the ‘How you will be assessed' section in the attached role description.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Employees affected by workplace change will be considered on merit.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.


Before applying for this vacancy please ensure you read the documents below.

Information Package for Applicants

Role Description

Queensland Government

Brisbane City, QLD

Government, Defence & Emergency


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