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Access Officer

Hoban Recruitment - Brisbane City, QLD

Administration & Secretarial
Source: uWorkin

Source: uWorkin


Are you looking for a role where you can make a positive difference? HOBAN is seeking applications for an Access Officer to join a customer service team based in the Brisbane CBD.

As an Access Officer, you will engage with individuals and the wider community by providing empathetic / supportive customer service relating to program eligibility and feedback.

What kind of responsibilities will I have?

  • Respond to high volume phone / email enquiries
  • Review and assess documentation to ensure compliance
  • Collect and record documentation material
  • Manage incoming / outgoing correspondence
  • Maintain accurate records including data entry
What are the benefits of this role?
  • Great hourly rate - approx. $36.27 per hour + superannuation
  • Assignment commencement - early March to 30 June 2021 with possible extension (subject to business requirements)
  • Brisbane CBD location - close to public transport / shopping precincts
  • Ability to be paid weekly with an easy online timesheet submission
  • Full time hours (37.5), Monday - Friday (typically 9am start)
  • In-depth paid training provided
  • Supportive and interactive team culture
What kind of experience/skillset are you looking for?

HOBAN is seeking applications with strong customer service experience and a contemporary attitude towards disability. We are looking for individuals who want to make a difference and create a more inclusive Australia!
  • Demonstrated experience within an customer facing administration or call centre environment
  • Demonstrated experience working within a fast pace / time critical, ever-changing environment
  • Demonstrated decision making skills and ability to analyse
  • Proven ability to manage / record confidential and sensitive information
  • Proven ability to work autonomously and work well within a team
This sounds like me! How do I apply?

Ensure you read through the below carefully as applications will not be reviewed if incomplete.
  • You must be an Australian Citizen, New Zealand Citizen or Permanent Resident of Australia (Proof of ID will be requested)
  • Provide a full resume (in WORD format) with dates of employment and descriptive duties
  • Complete any online assessments emailed to you (check emails regularly)
  • You must currently hold or be able to obtain and maintain a Negative Vetting Level 1 Security Clearance and/or Working with Children Check (BlueCard)
Due to a high volume of applications, only shortlisted candidates will be contacted.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email or visit .

AU$35 - AU$36 per hour + Fantastic hourly rate & well-known organisation

Fantastic hourly rate & well-known organisation

Reference ID: BBBH281853
Company: HOBAN Recruitment
Date Posted: Tuesday 16 February, 2:10pm

Hoban Recruitment

Brisbane City, QLD

Administration & Secretarial


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