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Ndis Support Coordinator (Independent Contractor)

Auscare Support - Wollongong, NSW

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


  • Support NDIS Participants to build capacity and achieve their goals
  • Be part of a dynamic and forward-thinking team!
  • Enjoy a better work life balance and excellent remuneration

NDIS Support Coordinator (Independent Contractor)
In response to the high demand for Support Coordination services we are actively recruiting in the following area;
  • Southern, Western & Northern Sydney, NSW
  • Ulladulla, Nowra, Wollongong areas, NSW
  • Bega, NSW
  • Brisbane, QLD
  • Gold Coast & surrounds, QLD
  • Central Coast, Hunter Valley Newcastle, NSW
  • Canberra, ACT
  • Melbourne, VIC
What defines us:
From day one, the mission statement of Auscare Support has been to
‘empower great futures for our clients and their families.’

Our team share a common thread:
Outcome Focused – We have the drive to ensure that our work creates a positive and lasting impact and outcomes for our clients.
Trust – We all rely on each other and work together, knowing that we will each deliver on the job we are entrusted with.
Mastery – Our colleagues are vastly experienced, and we all collaborate to ensure that collectively our knowledge is shared.
Purpose – We acknowledge the role we have in making a difference in people's lives.
Support – Providing robust and comprehensive support is critical to our people and our team.
Cut to the Chase – We get stuff done, are empowered to deliver, and don’t waste time on politics or grandstanding.

What we do:
Auscare Support offers Support Coordination, Plan Management, Budget Building, and Support Staff services to NDIS participants. Since 2015 we have been expanding across New South Wales, Queensland, Victoria, and South Australia.

Each day, our team of Support Coordinators take a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery.

Our team is not focused on meeting KPI’s, in fact, the number of clients they provide services to is carefully managed to ensure that their focus remains entirely on their clients.

At Auscare Support we value diversity, we engage with people of all cultural, linguistic backgrounds, and life experiences, including people with disabilities, Aboriginal and Torres Strait Islander people, LGBTQIA+ and others.

Why join Auscare Support?
Align yourself with awesome Auscare Support! We engage our Support Coordinators on an independent contractor basis.

We do the heavy lifting, giving you more time to focus on what's important: Autonomy, Mastery, and Purpose... read more here https://auscaresupport.com.au/screcruitment/
  • Amazing training and professional development
  • Excellent remuneration and benefits, including a wellbeing program and a competitive hourly rate of up to $65 per hour, depending on your experience and skillset
  • Flexible working hours and work-life balance; with the ability to work from home or any location
  • Unique and personable culture – we are real people, and we are awesome!
Please note this role is an independent contract position, you will be required to manage all aspects of being an independent contractor including superannuation, tax requirements, and expenses, along with providing your own computer and phone, etc.

About the role
NDIS funded Support Coordination builds capacity for people with a disability to achieve their personal goals. Key functions being:
  • Taking a holistic view by working effectively with the participant to coordinate, implement and maximise on identified NDIS plan goals.
  • Build and maintain pro-active relationships with NDIS registered non-registered providers and mainstream community-based resources.
  • Ensure participants are receiving qualitative value for money and encourage self-direction.
  • Ensure mainstream services such as housing, health, justice and education meet their obligations.
  • Monitoring plan outcomes and expenditure.
  • Undertaking regular training, continuous improvement, and staying abreast of key industry changes.
  • Deliver clear accurate and timely record keeping.
About you

You will:
  • be proactive, resilient, adaptable, and able to work autonomously
  • be a flexible team player
  • have a high level of both verbal and written communication skills
  • have exceptional people skills
  • have great negotiating skills
  • enjoy working collaboratively
You will need:
  • A valid Driver's license and comprehensively insured motor vehicle
  • Full Australian working rights
  • Australia Business Number (ABN)
  • Valid NDIS worker screening check
  • Relevant states working with children's check
  • Public liability and professional indemnity insurance coverage
How to apply
To apply for the role please submit an online application with a cover letter addressing the below selection criteria, along with your most recent resume.

Please ensure your cover letter addresses each of the six selection criteria listed below. Please note any application received without a complete covering letter will not be progressed to the shortlisting stage.
  • A demonstrated understanding of the National Disability Insurance Scheme
  • Relevant qualifications and or experience in the disability, social, or community services sectors
  • A demonstrated flexible, people-centered approach to problem-solving
  • A proven ability to work independently, self-direct, and take initiative
  • Experience utilising interpersonal skills to support people living with a disability who may require additional support with communication or their cultural needs
  • Networking skills to increase knowledge of local services including funded and non-funded services
*Please address all of the above selection criteria in a covering letter in order to be considered for this opportunity.

What to expect
  • Application: will be reviewed within 14 days of submission.
  • Shortlist: candidates will be contacted via phone to arrange an interview.
  • Video Application: A link to an online platform called Retorio will be sent via email, please ensure it is completed before the arranged panel interview date.
  • Panel interview: Conducted via Zoom with our Recruitment Manager and two Support Coordination Coaches. Interviews are held on Wednesday afternoons unless arranged otherwise.
  • Reference Checks: Telephone reference checks will be conducted with the two most recent managers.
  • Contract and Onboarding: If successful in all the above stages, we will commence our onboarding and training process.
Please expect the recruitment process from submission of an application to contract stage to take up to 3 to 4 weeks.

We appreciate you taking the time to apply for the role, and we will ensure we respond to all applications in a timely manner.

Wollongong, NSW

Voluntary, Charity & Social Work


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