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Administration And Program Support Officer

Act for Kids - South Townsville, QLD

Administration & Secretarial
Source: uWorkin

Source: uWorkin


We are looking an Administration and Program Support Officer to join our North Queensland team based in Townsville. This position fixed term, full-time, providing cover for a period of leave until 31 December 2021.

Key responsibilities

  • Efficiently and respectfully manage reception, incoming phone calls and all correspondence, including emails.
  • Interact in a professional and courteous manner with all families, community members and visitors.
  • Provide clerical and administrative support to the Regional Director, Program Managers and other team members.
  • Open, register and discharge clients in accordance with the Act for Kids guidelines.
  • Manage the secure handling and storage of client files and general files.
  • Interact with suppliers to ensure the office is properly resourced.
  • Fulfil basic finance functions e.g. banking, invoicing, petty cash, timesheets.
  • Facilitate maintenance of all leased and owned company vehicles and premises.

About you...

  • Cert III in Business Administration (desirable) or equivalent combination of skills and experience.
  • At least two years’ experience providing administrative support to a busy office, preferably in the human services industry.
  • Proven strong administration skills and an ability to multi-task.
  • A high level of proficiency using all Microsoft Office applications, and experience with accounting systems
  • A high level of proficiency using client information management systems and report generation.
  • Excellent communication and interpersonal skills.
  • An ability to be part of a high-energy team in a challenging environment.

With over 30% of our employees identifying as Aboriginal and/or Torres Strait Islander, we encourage and welcome applications from Aboriginal and Torres Strait Islander peoples.

About the pay...

  • Position is classified Level 3.1- 3.4 under the SCHCADS award;
  • Salary range is $62,743 - $67,270 plus 9.5% superannuation (pro-rata for part-time);
  • In addition, as a registered Not for Profit/Charity, we offer excellent salary packaging options through RemServ which can significantly increase your take home pay.

About the benefits...

  • Overall winner of HRD Employer of Choice 2019 (100-499 employees)
  • Winner of HRD Employer of Choice 2019 in (1) Health & Wellbeing (2) Leadership (3) Work-Life Balance
  • Strong values based organisation
  • Excellent professional development options (including annual professional development fund opportunities)
  • Paid parental leave and study assistance
  • Employee Assistance Program including Health & Well-being Portal
  • Excellent family friendly and flexible work environment.

Blue Card Requirement

From 31 August 2020, you are required to have a current blue card to commence employment at Act for Kids in Queensland. Please visit Queensland Blue cards for more information.

About applying...

Click on ‘Apply for this job’ to submit an application or for more information about the role, contact Renee McAllister, Regional Director North Queensland on 07 4755 8777.

Click here to see a full copy of the position description.

Closing Date: 21 February 2021

South Townsville, QLD

Administration & Secretarial


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