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Field Service Planner

GWF - Melbourne, VIC

Source: uWorkin

Source: uWorkin


The primary purpose of this position is to implement effective, efficient, and compliant resourcing and scheduling practices for our Field Sales merchandising workforce. These practices will support sales leaders to execute effectively across their geographical areas. This newly created role will be instrumental in the implementation of workforce planning strategies for our large field team, the successful applicant will need to be highly organised, an excellent communicator and able to quickly identify and solve problems on the go.

Reporting to our Field Service Manager this role will assist with the rostering of our merchandising field team, ensuring compliance with Enterprise Agreements and relevant awards, a strong understanding of industrial relations will be highly desirable.

The successful candidate for this role will have:

  • Experience creating effective and efficient rostering/routing of a Field Sales team in partnership with sales leaders
  • Ability to drive continuous improvement through challenging and renewing ways of working
  • Experience utilising, managing and maintaining a workforce planning tool and intermediate/advanced excel capabilities
  • Business Partnering skills to liaise with field leadership teams to deliver best practice in labour management
  • Able to ensure compliance with Industrial Instruments (including Tip Top Enterprise Agreements & Modern Awards) when creating workforce routing and rostering practices
  • High attention to detail as well as strong communication skills
About us

Tip Top is a business division of GWF. Our 4,500 people work in a broad range of marketing, sales, operations, finance and human resources positions across Australia and New Zealand.

Tip Top® is Australia's leading brand of quality bread and bakery products, producing a diverse range of wholesome sliced bread, gourmet bread, muffins, crumpets, bakery snacks, as well as supplying leading quick service restaurants and the commercial food service channel. Iconic brands include Tip Top, Tip Top The One, Bürgen, Golden and Abbott's Village Bakery in Australia, and Tip Top Bakery SuperSoft, Big Ben and Ploughman's Bakery in New Zealand.

At Tip Top, we go to great lengths to create everyday moments of goodness. We're passionate about the work we do and by working together we are driven to achieve our vision of creating the leading bakery company in ANZ. How we get things done is as important as what we achieve.

Apply Now

To apply for this opportunity please submit your application by clicking on the ‘apply now' button or please feel free to contact Saul Bunton on 0439 225 336 for a confidential discussion.

Applicants for this position may be required to undertake pre-employment screening tests.

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