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Patient Services Officer


Administration & Secretarial
Source: uWorkin

Source: uWorkin


Reference Number18129Position TitlePatient Services OfficerEmployment StatusCasualEntityThe Wesley HospitalEnterprise AgreementCLER - Clerical Enterprise Agreement - Clerical / Admin - Level 2Position Summary
  • Employment Status: Casual
  • Location: The Wesley Hospital, Auchenflower
  • Classification: Admin and Clerical – Level 2
  • Remuneration Value: $27.36 -$28.74 (FTE $54, 063 - $56, 790), + 9.5% employee contribution to super +23% casual loading

The Wesley Hospital is inviting applications for Patient Services Officers to apply for casual roles within their Patient Administration Unit

About the Role:

Working as part of our Administration team you will:

  • Provide administration support to the booking centre, clerical pre-admissions, admissions, emergency centre and various other reception areas
  • Provide a high level of customer service to patients and their family members and staff
  • Process accurate and efficient information in a timely manner
  • Other clerical and administrative duties as required

About You: 

As an experienced Medical Administrator, you will have:

  • Prior hospital or health administration experience
  • Flexibility and ability to adapt to meet customer, patient and organisational needs
  • Demonstrated experience in use of technology to deliver efficient administrative services
  • High level data entry and word processing skills
  • Availability to work across a full 24/7 roster

Supporting you to support others:

We’re proudly part of UnitingCare Health; one of the largest not-for-profit private hospital groups and a major provider of healthcare services in Queensland. Our 4,100 plus employees mean the world to us and we do everything we can ensure they enjoy opportunities and benefits that are as inspiring and rewarding as the fantastic work they do. We offer:

  • Access to salary packaging & meal and entertainment benefits
  • Flexible work arrangements to support work-life balance
  • Employee assistance, health & wellness programs
  • Values-based culture & rewards and recognition
  • Ongoing learning & development

About our Organisation: 

The Wesley Hospital is one of Australia’s iconic and largest private not-for-profit hospitals. From the heart of Brisbane more than 800 Visiting Medical Practitioners and 2, 000 staff deliver personalised care through life’s journey for generations of Queenslanders.

We offer comprehensive care across a wide range of acute, tertiary-level medical and surgical services, and through research and education we’re constantly searching for the latest in treatment techniques and processes. We show consideration for the whole person, and not just their physical health, placing our patients and their loved ones at the heart of everything we do.

How to apply:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. We look forward to receiving your application by Sunday 28th February 2021.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. 

Selection CriteriaEssential: Are you available to work across a 24 hour, 7 day a week roster
Essential: Do you have any previous hospital administration experience?
Contact PersonJessica StrongContact Number3232 6280Contact Emailjessica.strong@uchealth.com.auClosing Date28/02/2021Position Description
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Brisbane City, QLD

Administration & Secretarial


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