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Student Experience Officer

UNSW Sydney - Sydney, NSW

Education, Childcare & Training
Source: uWorkin

Source: uWorkin


Student Experience Officer

Job no: 501183
Work type: Full-time
Location: Sydney, NSW
Categories: Administration, Student Recruitment / Admissions

  • One of Australia's leading research & teaching universities
  • Vibrant campus life with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The Faculty of Science teaches approximately 7000 EFTSL, with an academic staff of approximately (600) and professional staff of (300). The Faculty operational budget is approximately $90m annually, excluding business activities and research funds (which total around $80m annually). The Faculty is one of the largest and most diverse faculties of UNSW Sydney. It comprises the Schools of Aviation; Biological, Earth and Environmental Science (BEES); Biotechnology and Biomolecular Science (BABS); Chemistry; Materials Science and Engineering (MSE); Mathematics and Statistics; Physics and Psychology. It also includes a number of major Research centres and field stations.

The Student Experience Officer is responsible for supporting the implementation of initiatives that enhance the student experience and improve graduate outcomes across the Faculty. Key activities for this role include transition and orientation, work integrated learning and career development programs that are specific to Science.

About the role
  • $88k - $94k plus 17% Superannuation and annual leave loading
  • Continuing
  • Full-time (35 hours per week)
The role reports to the Education Partnership Manager and has no direct reports.

Specific responsibilities for this role include:
  • Contribute to and support the implementation of strategies to enhance the Science student experience, including the provision of work-integrated learning and overseas study experiences, and improving retention rates and graduate outcomes for Science students.
  • Work collaboratively with stakeholders within and outside of the Faculty to provide comprehensive support for the delivery of high quality co-curricular career development programs, including workshops and events.
  • Coordinate the planning, delivery and administration of high-quality student experience and transition programs, such as the Talented Students Program and Science Peer Mentoring Program
  • Oversee the provision, promotion and administration of existing and new student opportunities (careers and employment, mentoring and internships, leadership and development, international education and practicums)
  • In liaison with the other internal UNSW units, coordinate the Science Faculty's involvement in student experience and career related events such as Orientation, Majors Expo, Career Fairs and other activities/workshops for current undergraduate students.
  • In liaison with the Division of External Relations, develop, maintain and improve the Faculty's web-based content as it pertains to student experience and work-integrated learning initiatives.
  • Develop and deliver quality reporting information, feedback and evaluation as required by internal stakeholders, particularly to support the Deputy Dean (Education) and Education Partnerships Manager.
  • Ensure all activities conform to UNSW policies, government legislation and guidelines, and proactively give advice to the Faculty and University in relation to relevant policies and legislation
  • Align with and actively demonstrate the
and the . * Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.

About the successful applicant

To be successful in this role you will have:
  • Tertiary qualification and/or equivalent combination of qualifications and work experience.
  • Demonstrated experience in student support programs and/or relevant services in the higher education sector.
  • Excellent computing skills including experience with website maintenance, content management systems, Learning Management Systems and Microsoft Office, including advanced Excel skills.
  • Demonstrated experience in coordinating and delivering events with a range of diverse stakeholders
  • Excellent written and verbal communication skills, including a proven ability to liaise with and deliver presentations to a variety of internal and external stakeholders.
  • Demonstrated analytical and problem-solving skills.
  • Strong organisational skills including demonstrated ability to prioritise, delegate, manage workflows and meet critical deadlines.
  • Demonstrated ability to use initiative, work independently and as part of a team.
  • Proven ability to coordinate projects, including the ability to review and improve systems and procedures
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
  • Demonstrated high level proof reading and editing skills.
  • Demonstrated ability to report and interpret data from the Student Information Management System.
You should systematically address the selection criteria listed within the position description in your application. For informal queries, please see the below contact details.

Otherwise, please apply online - applications will not be accepted if sent directly to the contact listed.

Violet Hueston

Applications close: March 2nd, 2021

Find out more about working at UNSW at www.unsw.edu.au

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.

UNSW partners with Australia's leading diversity organisations, networks, and campaigns. Please refer to UNSW's diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).

Advertised: 16 Feb 2021 AUS Eastern Daylight Time
Applications close: 02 Mar 2021 AUS Eastern Daylight Time

UNSW Sydney