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Trade Counter Sales / Warehouse - Traineeship

NATIONAL TILES - Burleigh Heads, QLD

Source: uWorkin

Source: uWorkin




Permanent - Full Time

Burleigh Heads


  • Join a successful business and iconic national brand
  • Enjoy commissions and staff discounts
  • Massive growth opportunities with a rapidly expanding company whose values are second to none
  • Great Social Club and Annual Gala Event to enjoy
  • Friendly, supportive team
  • Full time role – Tuesday to Saturday
  • Traineeship - complete your Cert III in Retail or Cert III in Supply Chain on the job and fully paid for by the company

National Tiles is recognised as one of Australia's leading brands in the supply of quality Tiles and Tiling products to the retail and commercial sectors. This reputation has been gained by our commitment to our brand presence, quality products and the exceptional calibre of the people that work at our centres throughout Australia.

Our continued dedication to being recognised as an employer of choice is what drives our enormous business growth. This coupled with our priority for safety and the wellbeing of our people means that you can be assured you are joining a business that puts people first.

Job Description

The Role:

We have an exciting full time traineeship opportunity to join our team as we continue to deliver tiling needs and expert product advice to our customers Australia wide. We currently have a position in our friendly Burleigh Heads team helping provide the ultimate customer experience. You will be able to complete your Cert III in Retail or Cert III in Supply Chain paid for us while you gain hands on experience in our busy trade shop and warehouse.

You will assist our valued customers and Trade Club Members with your demonstrated product knowledge, expert advice and commitment to delivering high quality customer service. You are also required to work in the warehouse by unpacking stock arrivals and picking and preparing customer orders for despatch.

To be successful in this role you will:

  • Develop trust and deliver excellence in customer service through the entire sales experience
  • Perform administrative duties including data input to ensure a high level of customer service is maintained
  • Stock take trade items ensuring availability
  • Maintain a clean and stocked trade shop display
  • Have a willingness to become a trusted professional delivering expert advice on a range of accessories and customer options
  • Achieve personal and team sales targets
  • Carry out warehousing activities including manual handling and forklift driving

Desired Skills and Experience

What we expect from you:

  • Hold a forklift licence or willingness to obtain licence
  • Ideally previous sales experience in a trade, retail or similar environment and be able to engage and talk to all types of people.
  • The ability to keep a tidy and organised trade shop and warehouse area
  • Be comfortable with use of computers and Microsoft Outlook
  • Recording information on picking slips is required, so organisation and attention to detail are skills are a must
  • Capable of handling heavy objects (in excess of 20kg)
  • Compliance with all safety regulations and ability to follow instructions on WHS matters

What's in it for you?

  • Complete a Cert III in Retail or Cert III Supply Chain paid for by the company
  • Excellent company culture in a family owned business
  • A safe environment that supports your health and wellbeing
  • Career progression opportunities, we promote from within
  • Leadership programs on offer (15% of our staff are currently completing leadership courses)
  • Employee Assistance Program (EAP)
  • Great work life balance
  • You do not need a background in tiles or construction - when we recognise a certain "energy" in people we nurture that talent with full training in a supportive team environment

Oh and did we tell you? You never work your birthday again…

This is your opportunity to make a valuable contribution to one of Australia's most recognised brands in the building industry. You will be working with a great team of people who are dedicated to continually improving efficiencies for the benefit of the company, its customers and, very importantly, its employees. 

Check out our video below to see why we love working at National Tiles.