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Family Contact And Support Worker

Settlement Services International - Bankstown, NSW

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


About the role

  • Based in Bankstown
  • Casual position
  • Entry-level position

You will provide transport to children in OOHC and supervise contacts between children and their birth families as scheduled and as directed by Court Order. You will then be required to write a report regarding the contact’s progress.


  • Provide transport to children and young people in OOHC for contacts or for appointments
  • Prepare a brief report on the visit and submit this to the SSI Caseworker within one week (SSI will provide a format for this report.)
  • Liaise with young person’s Caseworker to ensure high-quality service delivery
  • Alert Caseworker and Casework Manager regarding any significant issues, and problem-solve with them where relevant
  • Sign a confidentiality statement relating to the specific issues involved in the Multicultural Foster Care Program, including the understanding that they must not reveal to anyone the address or location or nature of the foster family they visit.
  • Provide first aid if required.


The successful candidate will ideally have:

  • Studying or have completed a Bachelor of Social Work
  • Current unrestricted driver’s licence (own care with comprehensive insurance would be an advantage)
  • First Aid Certificate
  • Ability to work well both in a team and autonomously
  • Strong communication, negotiation and dispute resolution skills

Previous work with culturally and linguistically diverse communities and strong administration/written communication skills will see you succeed in this role

What we offer at SSI

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Currently working from home with a blended approach to returning to the office in March, where we will continue to promote work/life balance;
  • Industry-leading flexible work policy, including 9 day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth;
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

Bankstown, NSW

Voluntary, Charity & Social Work


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