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Rac Talent Acquisition Partner

Royal Automobile Club of Western Australia - Perth, WA

HR & Recruitment
Source: uWorkin

Source: uWorkin


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RAC Talent Acquisition Partner

Apply now Job no: 495594
Work type: Maximum Term Full Time
Location: West Perth
Categories: Talent Acquisition/Recruitment

With over 1.1 million members RAC is one of WA’s most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation to become a purpose led member organisation. This will create greater value for our members and deliver on our purpose to be “The driving force for a better WA” by 2030.

Reward and recognition are something we do well at RAC! And, as a result of an internal career development opportunity we are looking for an experienced Talent Acquisition Partner to innovate, challenge and lift recruitment capability of our Sales & Member Service (SMS) business.

Our S&MS Contact Centres operate 7 days a week to support our members, understand their needs & provide information on a range of products & services, policy benefits, cover and quotes.

What will you be doing?
First and foremost you will be welcomed into a high performing, collaborative team! Each day will be unique as you manage competing priorities to deliver top talent and build a high-performance culture through attraction, assessment and selection of the highest calibre candidates.

  • Manage end to end volume recruitment for frontline, contact centre positions in addition to specialist roles when required.
  • Identify, recruit and nurture top talent to successfully deliver monthly volume intakes.
  • Partner with the SMS Leaders to understand current and future hiring needs.
  • Design and implement tailored sourcing strategies - focus on proactive search methods (LinkedIn, market mapping, database mining and talent pooling) to attract top talent.
  • Promote and build a high-performance culture through the attraction, assessment and selection of the highest calibre candidates.
  • Implement best practice candidate care, ensure a positive candidate experience throughout the recruitment process.
  • Promote diversity and inclusion practices aligned with RAC’S values, employment value proposition and commitment to diversity and inclusion.
  • Report on recruitment metrics using data to make informed decisions and process improvements.
  • Develop and maintain strong, effective working relationships with key stakeholders within RAC.

What can we offer you?

  • A competitive base salary plus superannuation
  • Professional career development and training
  • Generous discounts on home, contents and car insurance, plus free roadside assistance
  • Member benefits and opportunity to join a very active Social Club
  • In-house Health and Wellness programs and Platinum WorkSafe Certification

What we are looking for in you?
As a member-based organisation, alignment to our values is essential in addition to;

  • Experience in end to end volume recruitment ideally within a sales/ contact centre environment.
  • Proven proactive search skills using tools such as LinkedIn, market mapping, database mining and talent pooling.
  • Experience working with and reporting on recruitment metrics.
  • Ability to work in a fast-paced environment and manage competing priorities.
  • Ability to partner with and maintain effective working relationships with key stakeholders.

Please note: Applications close on 28th February 2021 @ 5.00pm. We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. Interviews may commence prior to closing date.

About RAC
For more than 115 years, RAC has been giving back to WA. As a membership organisation, we’re able to reinvest our profits to serve more than one million members and the wider WA community.

As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups to apply.

RAC is committed to flexibility. If you need assistance or adjustments to fully participate in the application process, please contact recruitment@rac.com.au .

Advertised: 14 Feb 2021 W. Australia Standard Time
Applications close: 28 Feb 2021 W. Australia Standard Time

832 Wellington Street,
West Perth, Western Australia, 6005.