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Branch Administrator

William Adams - Australia,

Administration & Secretarial
Source: uWorkin

Source: uWorkin


With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

Right now, we have a great opportunity for a highly motivated and customer focused individual to join our Hobart team as our Branch Administrator.

This is a permanent full-time role, where you will be the first point of contact for all visitors to the branch. You will have a strong customer focus and take pride in yourself, as well as the presentation of the branch.


You will work alongside a small friendly team who are hardworking but also love a bit of fun to keep them motivated. Daily you will support our Service Supervisor and Branch Manager with our 'work in progress' management, invoicing and data entry for the service area.

Your key responsibilities will include:

  • Managing the reception area, answering of phones and greeting customers
  • Assisting with the branch credit control and administration process
  • Processing of service costing, including data entry and invoicing
  • Petty cash management
  • Customer management via CRM
  • Carrying out contractor inductions


Your strong administration and communication skills will be key to your success. Your customer service skills will be second to none, you will be extremely organised and enjoy working at a fast pace.

To be successful in this role you will require the following skills and attributes:

  • Experience in a similar administration position, including data entry
  • Highly developed customer service and communication skills
  • Intermediate to Advanced computer skills using Microsoft Office suite and working knowledge of SAP
  • Ability to multitask and remain cool under pressure
  • Ability to work both independently and as part of a team

You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance

If you are interested in joining a progressive company with significant growth in the pipeline, APPLY TODAY!