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Account Coordinator - Thg Beauty Brands

THG - Sydney, NSW

Source: uWorkin

Source: uWorkin


About The Hut Group

THG is one of the world's largest and fastest growing online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors in over 160 markets worldwide. Our in-house teams create brilliant digital brand experiences built on our bespoke proprietary technology platform, that is used by hundreds of millions of people around the world today.

With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

Our culture is fast-paced and ambitious - we like to move twice as fast, as others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth.

Our people are our strength, and we have over 5,000 diverse, smart thinkers across the globe, who are encouraged to think creatively and empowered to turn their ideas into actions.

To support our ambitious growth, we are looking for commercially astute, ambitious individuals, that can bring fresh and innovative thinking to THG, and play a part in driving the Group forward on its truly exciting journey.

About the Division - THG Beauty Brands

With an industry recognised portfolio of market leading beauty brands, we are accelerating our momentum to become the number one Health and Beauty retailer globally. With brands across multiple categories such as; Perricone MD, Illasmaqua, ESPA, Christophe Robin and Grow Gorgeous we have people and their ambition, passion and unremitting determination at the heart of what we do - whether we are innovating our packaging, building disruptive ecommerce capabilities or creating a powerful brand campaign.

About the Role

As the Account Coordinator you will work closely with the General Manager to facilitate day-to-day tasks and help develop the brands in Australia and New Zealand, working on: business plans of each partner; building and executing JBP's with all key accounts; achievement of sell-in and sell-out targets and sales reporting; delivering disruptive and impactful new launches on time; assortment ranging and demand planning. You will be responsible to facilitate all day-to-day administrative tasks, account management servicing and support to all our B2B retail partners and internal brand teams.

You will work in a fast paced and dynamic environment and have the opportunity to work with all functions of the group. If you are out-going, determined, hard-working, love beauty and are looking to start your career within a global group - we want to hear from you.


Account Management (70%)

  • Communicate effectively with management and clients to maintain existing relationships while helping to create and build new client relationships
  • Maintain sales reports on SKU/Sell-In/Sell-Through levels
  • Assist in tracking joint sales and marketing initiatives and ensuring they flow according to schedule
  • Monitor retailer websites to ensure all assets are up to date, campaigns executed, advise OOS and secure replen
  • Take the lead on organizing the resources necessary to put together sales and launch presentations per retailer
  • Work with retailers to build, manage and execute JBP's - aligned with the General Manager and Brands trading plans. Track, monitor and ensure delivery and execution of all marketing activities, reporting ROI.
  • Work with retailers and Operations to communicate timely accurate SKU/sample/GWP/NPD forecasts meeting all demand planning submissions and ad hoc requests. Including phase in/outs, exits.
  • Work with Operations to communicate and ensure accuracy of purchase orders, alert out-of-stocks and any ship-window adjustments to sales and/or customers
  • Collaborate with Operations to monitor open orders to ensure all purchase orders ship as scheduled and prioritize as needed

Manage administrative tasks (30%)

  • Maintain client database by inputting retail partner info
  • Complete all new product set-up forms (NLF's) and NPD launch forms as needed
  • Update SKU chart to keep up-to-date
  • Help the General Manager with various ad-hoc projects as needed
  • Assist team with general office tasks as needed


  • Achievement of agreed sales sell-in and sell-out targets
  • Build, manage and execute a live working JBP with all accounts with NPD's, always on and trading/sales events
  • Delivery of new product launches on time with 360 assets support
  • Submission of accurate demand planning for core, newness and gwps/samples to supply team


  • Graduate with business, marketing, or relevant degree
  • Minimum two years experience in account management, sales, trade-marketing preferably with major retail accounts desirable
  • Strong ability to organize, prioritize, follow-up and meet deadlines
  • Structured mind with a high multi-tasking ability
  • Familiarity with EDI is a plus
  • Creative and problem solver with top class trouble shooting skills, can-do attitude
  • High level of IT literacy, (especially Excel and Outlook)
  • Positive interpersonal skills
  • Strong entrepreneurial spirit with the ability to work in a small and fast-paced team

Additional Information

Unfortunately, due to the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven't heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion. Should you have any specific questions about this or other applications for positions within THG please contact one of our Talent team to discuss further.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.