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Customer Value Specialist

Suncorp Group - Adelaide, SA

Banking & Finance
Source: uWorkin

Source: uWorkin


Adelaide CBD location
29th March start date
Permanent Full time opportunities

The Company

Our Niche & Corporate Partner business deals with the Niche brands & Intermediaries of Suncorp. We are looking for vibrant, passionate and customer focused individuals to join our team in Adelaide. We are a driven team that has a strong focus on delivering outstanding customer service.

Key Responsibilities

Your role as a Customer Value Specialist within Niche & Corporate Partners is to connect our customers with new products and services to meet their needs. You will enjoy hitting sales targets while delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions.

Skills & Experience

Proven experience and passion for delivering brilliant customer service
Knowledge & understanding of the insurance market or property management experience would be beneficial
Ability to use initiative and possess strong problem-solving skills
To be resilient and have an ability to positively manage difficult situations
Confidence to make and articulate decisions and deliver on promises
Professional written and communication skills required
Ability to lead by example, self-motivate, take responsibility and be accountable
A high level of attention to detail

Our Benefits

Discounts of up to 25% on our various Insurance, Banking & Superannuation products
Flexible working environment and arrangements; genuine focus on work-life balance
Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

About Us

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Best Insurance Company in Corporate Social Responsibility (2018)
Employer of Choice for Gender Equality for sixth consecutive year (2014 - 2019)
Money magazine’s Bank of the Year and Business Bank for second consecutive year (2018 - 2019)
General Insurance Product Innovation of the Year (2018)

If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position, please contact our recruiting partner Hays Talent Solutions on 02 8226 9659 for more information.

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

Advertised: 19 Feb 2021 AUS Eastern Daylight Time
Applications close: 12 Mar 2021 AUS Eastern Daylight Time