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Switchboard Casual

Northern Sydney Local Health District - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


We are seeking a Casual Telephonist for the Switchboard at Hornsby Hospital. The position plays a vital role in ensuring Switchboard is covered over a 24hr period and requires the applicant to be available to cover planned or unplanned leave.

As a casual there are no set shifts. The position requires the successful applicant to be available to cover any of the three shifts covering the 24hr day: 0600 – 1430, 1345 – 2215, 2200 – 0630.

We are looking for a warm and friendly person whose focus on customer service is to provide a professional and courteous service to our patients and staff. If you feel you have attributes and wish to help us develop and maintain a service of excellence, then please submit your application for consideration.

Employment Type: Casual
Position Classification: Telephonist Level 2
Remuneration: 28.84 - 30.08 per hour
Hours Per Week: Varies
Requisition ID: REQ215307

Where you'll be working
Hornsby Hospital Switchboard

What you'll be doing
Switchboard operators answer both incoming/outgoing calls, interpret daily medical rosters and activate Emergency 2222 calls via the paging system.

Operators ensure calls are answered and transferred promptly, monitor alarms and issue/report pagers for repairs.

Candidates will need to meet the following criteria:

  • Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
  • Demonstrated Switchboard experience.
  • Excellent organisational and time management skills, ability to prioritise tasks.
  • Computer literacy (with accurate keyboard/data entry skills), database experience and attention to detail.
  • Demonstrate a flexible work attitude and available to work a variety of shifts.
  • Ability to work independently and as part of a team in a fast paced and challenging environment.

Need more information?

2) Find out more about applying for this position
For role related queries or questions contact Marie Perkins on Marie.Perkins@health.nsw.gov.au or 9485 6665

Applications Close: 5 March 2021

Sydney, NSW

Health, Medical & Pharmaceutical


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