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Sales And Business Development Manager - Eero

Amazon Support Services PtyLtd - Brisbane City, QLD

Source: uWorkin

Source: uWorkin



Amazon is looking for a driven, entrepreneurial, and professional Sales and Business Development leader with a passion for problem solving and building from scratch to help accelerate customer and partner growth at eero.

In this role, you will work in a fast moving and ambiguous environment, use effective C-level communication skills to manage relationships, develop and execute win-win business plans that help our partners and sales channels thrive.

Owning multiple portions of the partner engagement lifecycle you will drive partner establishment and satisfaction, eero network growth and product availability in new and existing geographies. Earning the trust of our partners, effectively negotiating terms and closing deals that lead to enduring relationships.

You'll enlist the support of your peers, eero and Amazon leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs). You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.

The ideal candidate will have experience developing relationships across the telco/ISP space and have a proven track record of meeting and exceeding program goals and revenue targets in emerging markets.

What you will be doing:
· You will be on the front lines developing relationships with eero’s strategic partners. You will exercise good judgment in determining when to manage these relationships on your own and when to pull in support from eero, or Amazon leaders.
· You will partner with leaders across eero and Amazon to grow the eero business, creating new partnerships and leveraging existing relationships.
· You will identify new opportunities for eero, work with and manage internal stakeholders and at times lead the development of business cases and advocate for solutions that delight our customers.
· You will initiate, structure, negotiate, and close new relationships.
· You will support and lead as required, the restructure, negotiation, and close of renewals applicable to existing deals.
· You will negotiate favorable terms to drive product margin and cash flow for eero while ensuring sustained customer satisfaction with our partners.
· You will analyze market data to identify trends and opportunities for eero and execute on business development opportunities.
· You will work with the broader eero team to identify, strategise, gain support for and help drive eeros continued geographic expansion.
· You will build close relationships with other business development, sales, and marketing team members across eero and Amazon to drive consistency, a uniform strategy and partnerships with customers and identify opportunities for eero.

Primary Responsibilities:
· Identify, qualify, and engage with prospective ISP/Telco Partners for eero and Amazon teams.
· Create and articulate compelling value propositions around our Service Provider programs, identify opportunities and advocate product innovations that can delight our customers.
· Identify accounts’ complex problems/frictions and work internally with eero and Amazon teams to drive scalable resolutions.
· Prospect and close business to achieve business unit goals for quantity and quality of customer subscribers recruited.
· Meet or exceed quarterly revenue targets and operational metrics.
· Manage numerous opportunities concurrently and strategically.
· Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the recommended plan.
· Understand and utilize CRM tools to track all pertinent account information and sales progress as well as forecast and prioritise to achieve quarterly goals.
· Prepare and deliver business reviews regarding progress and health for the respective territory.
· Provide local market segment opportunity analysis, competitive analysis, and sales analysis as needed.
· Provide inputs into the creation of team goals, and influence partner team goals and priorities.
· Provide tailored recommendations that improve senior-level Accounts’ Decision Maker Experience (ADMX) and associated CX, and scale learnings to drive improvement in ADMX and CX beyond assigned accounts (e.g., influencing playbooks).
· Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.) and present them effectively to Directors.
· Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.
· Recruit and develop others by mentoring in the organization.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.


· 6+ years B2B, product and services sales experience.
· BA/BS degree or equivalent experience.
· Experience prospecting, qualifying or cold-calling companies.
· Experience developing deep and enduring B2B partnerships.
· Experience with pipeline management utilising Salesforce.com, Pipedrive or other CRM tools.


Crucial to success:
· Excellent written and verbal communication skills.
· Experience using tools such as Excel to analyse data in support of business decision making.
· Experience with outbound sales, cold calling and pipeline management.
· A passion for identifying and solving customer pain points, proactively, instead of waiting for others.
· Has experience overseeing large or complex relationships that are considered business critical with significant bottom-line impact.
· Has experience in the establishment of Online and Offline retail sales channels in emerging markets.
· Has experience in the establishment of distribution channels in emerging markets.
· Operates with a high degree of autonomy and can handle the ambiguity of a rapidly-evolving workplace.