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Recovery & Support Advisor

Private Company - Geelong, VIC

Voluntary, Charity & Social Work
Source: uWorkin

Source: uWorkin


  • Fixed Term, 2 years
  • $108,419.00 per annum + superannuation
  • Geelong location

A specialist function is being created within WorkSafe that will focus on supporting the recovery and the social and work participation of long-term injured workers.

As a Recovery & Support Advisor, you will adopt a person-centred case management approach to proactively manage a portfolio of injured workers with complex needs, supporting each towards the best prospects of health and functional recovery. Whilst you will take primary responsibility for a portfolio, you will also work collaboratively with others in the division adopting a multi-disciplinary approach sharing your expertise and drawing on the expertise of others.

Key Accountabilities

You will manage a varied and complex caseload with input from specialist resources, on medical, psychological, physical and financial issues. More specifically the Recovery & Support Advisor will:

  • Develop trusted relationships with injured workers and their support networks (e.g. family, health providers)
  • Engage in regular face-to-face communication, including visits, with injured workers and their support networks as part of expectation-setting, the development of recovery plans, and facilitation of their recovery goals
  • Identify barriers to recovery and connect clients into a range of quality services (informal and formal) that maximise health, self-direction, social participation and work outcomes

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role. www.wemake.worksafe.vic.gov.au

About you

You have a minimum of 5 years’ experience in Case management within a personal injury, health or disability context. More specifically you have:

  • Experience in supporting people who have complex needs and demonstrated capacity to improve outcomes for clients
  • Ability to build rapport and empathy with injured workers and their support networks
  • The ability to handle challenging situations and to act in a professional and responsive manner
  • Contemporary attitude to case management which includes understanding and knowledge of long term injury and disability and its impact on individuals
  • Relevant tertiary qualifications and/or equivalent experience in case management, rehabilitation, nursing, medical and paramedical, vocational management, Allied Health, disability, social services or other relevant field
  • Vocational Management, (e.g. OT) Allied Health or industry equivalent experience or degree
  • Medical, social services or rehabilitation background
  • Valid Victorian Driver’s License

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

What’s next?

Applications close 11:00pm Friday 5 March, 2021. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Jessica Richardson on Jessica_richardson@worksafe.vic.gov.au

About Us

Committed to the wellbeing of Victorian workers, WorkSafe are going through an exciting period of transformation through the implementation of our WorkSafe 2030 strategy. We're actively seeking individuals who embody our values and can bring Best Practice thinking and innovation to our organisation.

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.

Geelong, VIC

Voluntary, Charity & Social Work


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