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February

Automotive Service Advisor

Duttons Company - Adelaide, SA

Trades & Services
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

Automotive Service Advisor position in Murray Bridge - 1 hour travel time from Adelaide CBD.

Duttons is an award winning 70-year old family business that has built a substantial client base servicing the Adelaide Hills, Murraylands, Fleurieu Peninsula and Adelaide metropolitan area.

Our 3 Dealerships in the Adelaide Hills and Murraylands provide solid foundations for our 7-strong top ten franchises being Mazda, Nissan, Mitsubishi, Ford, Hyundai, Volkswagen, Subaru and our used cars.

Duttons is a successful business with over 100 employees and are seeking a self-motivated, experienced Service Advisor to join our team. We are looking for a team member who will create “superior customer service” for our clients.

Reporting directly to the Service Manager, this is a rare and highly professional, customer focused role which is based on best practice.

Duttons philosophy is to strive for continuous improvement and for being “Easy to do Business with”.

What we are looking for:

  • Excellent time management skills;
  • Customer focus at all times;
  • Sound knowledge of process and procedure;
  • Strong communication skills;
  • Positive attitude;
  • Experience in customer service and/or automotive industry;
  • Current vehicle drivers licence with the ability to drive manual vehicles;
  • Ideally, you will have experience in dealing with the Pentana system, administration and warranty issues.

What the role entails:

  • All customer service enquiries;
  • Invoicing and liaising between the customer and the workshop;
  • Relate with customers to find out their exact needs;
  • Identify the make, model and variations of motor vehicles and automotive equipment;
  • Prepare invoices, including the processing of cash/credit transactions;

What Duttons offer:

  • Ongoing development and support;
  • A dedicated and fun working environment;
  • Remuneration commensurate with your track record and customer service experience;
  • Rare substantial, stable, long term career opportunity with a successful and progressive company.

When applying, please include cover letter, resume and referees.

All new employees are required to undergo National Police and Medical Clearance.

Job Types: Full-time, Permanent

Salary: $50,000.00 - $70,000.00 per year

Schedule:

  • 8 hour shift

Experience:

  • Customer Service: 1 year (Preferred)

Licence:

  • Drivers (Required)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Work Remotely:

  • No