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Front Office Coordinator

Dental Matters - Torrensville, SA

Health, Medical & Pharmaceutical
Source: uWorkin

Source: uWorkin


Our practice is looking for a front office coordinator with lots of personality to serve all our amazing Patients.

Previous dental experience is essential, however, a background in customer service would be helpful, along with experience in talking confidently with people in assisting them to;

· Make all their appointments

· Explain their treatment plan and options to them

· Introduce any payment plans where required

· Processing payments for treatment carried out

· Productively manage and handle all cancellations, face to face or on the telephone

Importantly, the ability to create an experience with them and not just an appointment!

The role also includes:

· Promotion of the Practice through internal and external marketing

· Following up with Patients with outstanding treatment

· Ensuring that all system and protocols are up to date and adhered to

· Preparing reports

The ability to multitask is essential on our front desk and actively being a team player to make the day and Practice run smoothly.

We have 2 locations in the Western suburbs. Both practices are modern and most up to date technology and have a team of supportive Dentists, Dental Assistants and a Management team who truly appreciate this role in keeping them busy.

This is a casual position with the view of full-time employment after 6 months. Some evenings will be required.

Full training in the role will be provided

The ideal candidate would possess:

· Excellent work ethic

· Be organised and efficient

· Looking for a long-term career opportunity

· Be a people person who exudes sincerity, warmth and confidence

· Have absolute honesty, integrity and loyalty

· Enjoy a challenge

· Maintain a high attention detail while staying focused on our valued patients

The successful applicant will need to be flexible in their hours to complement the business needs and be prepared to travel to different locations as required

Part-time hours: 38 per week

Job Types: Full-time, Part-time, Casual

Salary: $24.00 – $28.00 per hour


  • Employee discount
  • Employee mentoring program


  • 8 hour shift

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Work Remotely:

  • No

Torrensville, SA

Health, Medical & Pharmaceutical


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