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Medical Receptionist

Box Hill Superclinic - Box Hill, VIC

Administration & Secretarial
Source: uWorkin

Source: uWorkin


About the Role

We are seeking a motivated and enthusiastic Medical Receptionist to join our Clinics team. With a focus on ensuring a high standard of service is provided to all clients, clinicians, and staff, this role will be responsible for maintaining the functions of the Clinical Administrative Service in an efficient and courteous manner, the ideal person for this role is an enthusiastic, good communicator who can multitask and is able to work as part of a small team. You need to be reliable, punctual, caring and helpful, understand confidentiality.


In this role you will be expected to:

· Coordinate appointments for all medical services

· Manage reception duties in a timely and professional manner including minimising waiting times, directing visitors clearly and accurately, answering telephone calls within an appropriate time, appropriately redirecting calls or messages (including taking and delivering accurate messages when staff are not available)

· To ensure all incoming faxes/emails are processed in a timely manner

· Carry out housekeeping, stationary, and other consumable stocking requirements as needed

· Ensure waiting rooms are kept clean and tidy at all times

Skills and Experience

You will have:

· Ability to operate a busy phone system

· Exceptional and professional in-person and telephone manner appropriate for a diverse client population

· Demonstrated ability to work in a team environment including one that involves supporting a range of roles within a team

· Ability to work well under pressure

· Demonstration of excellent time management skills including being able to appropriately prioritise a range of tasks

· The ability to speak Mandarin as well as English is desirable / essential.

Application Deadline: 07/03/2021

Job Types: Part-time, Permanent

Salary: $40,000.00 - $50,000.00 per year


  • Professional development assistance


  • 8 hour shift


  • Medical Receptionist: 1 year (Preferred)
  • customer service: 2 years (Required)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Job Duties:

  • Greeting visitors
  • Scheduling
  • Correspondence
  • Stocking supplies
  • Sorting and sending mail
  • Answering and routing phone calls

Work Remotely:

  • No