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February

Digital Optimisation Specialist (Cro For Ecommerce)

Conversionry - Melbourne, VIC

Marketing
Source: uWorkin

Source: uWorkin

JOB DESCRIPTION

  • Energetic entrepreneurial environment and mission driven team!
  • Join the digital optimisation revolution and ecommerce boom at APAC's leading Conversion Optimisation (CRO) & Ecommerce Experimentation agency
  • Work with leading Australian and international brands as clients
  • Opportunity for accelerated growth in this role
  • Work From Home or our Melbourne office, Remote position considered (Australia/NZ only) - Applications close Sunday 21 February.

Are you a digital marketing specialist, CRO specialist, UX researcher, inisghts analyst, or ecommerce specialist who loves working on eCommerce websites, enjoys uncovering online behaviour insights, applying them to drive website conversions? Do you love helping clients grow and want to be part of an enthusiastic, entrepreneurial team? Read on to find out more.

About Us

Conversionry is a global conversion optimisation and experimentation agency, that accelerate conversion rates and revenue for leading ecommerce and omni-channel retail brands worldwide.

By delivering best in class data-driven optimisation and experimentation programs and leveraging customer behavior, we are on a mission empowering digital marketing teams to win.

Conversionry was founded 5 years ago from a bedroom, aiming to help businesses increase website conversion rates. Today, we’re privileged to work with leading Australian and international brands helping them scale their revenue, by providing data-driven insights, conversion optimisation services, analytics, testing and strategic growth solutions.

Brands we work with include Australian Unity, HBF, Swissline, Sitting Pretty, Bevilles, Secrets Shhh, Gameology, Australian Paralympic Committee and many more.

Your New Opportunity:

Due to our growth, we are looking for an exceptional Digital Optimisation Specialist to actively optimise aspects of the website customer journey for our clients that lead to an increase in conversion rates.

Working closely with the Optimisation Lead, you’ll be responsible for analysing quantitative customer journeys, AB & MVT experiments, qualitative behavioural data, and Email marketing data.

We're looking for a fresh-faced digital marketing analyst or UX researcher, eager to grow and upskill their digital analysis and insights skills and grow within the company.

This is a hands-on role with full ownership, a rare opportunity to be part of the exciting world of data-driven digital optimisation & experimentation.

Your Responsibilities:

Increasing Conversion Rate through Data/Behaviour Analysis & Insights:

  • As a Digital Optimisation Specialist, your main objective is to actively use data and visitor behaviour to analyze and lift our clients’ website or app performance, continually unlocking untapped areas of revenue potential and optimizing both conversion rate and UX.
  • You'll be using various analytics and website behaviour tools to find insights through process-driven analysis/research, identifying leaks in the buying journey. With a customer first lens, you will optimise features with a view to improve user engagement, acquisition and retention goals. Working with detailed online and offline data sets, you will design and execute a roadmap of experiments to improve conversion rates across web and app touchpoints.
  • You’ll use really cool behavioural tools like Hotjar and Full Story to watch session recordings of actual ecommerce customers on-site, analyse heatmaps, run user polls - all with the aim to better understand customer’s pain points.
  • Analysing performance of AB and MVT tests, to derive further insights and decisions.

Test Ideation & User Experience improvement:

  • Based on your data insights, you’ll be researching possible solutions and brainstorming them with the team.
  • Work closely with the Optimisation Lead, UX design and Copywriting teams to generate innovative and bold test ideas for design and copy, based on your insights.

AB testing co-ordination, Reporting & liaising with team:

  • You’ll work in an agile team, contribute to process improvement exercises, updating Kanban boards and project management systems.
  • You’ll work directly with our project management team, copywriters, designers and developers to produce rigorously tested, implementation-ready designs
  • Liaising with our AB testing team to brief and QA experiments.
  • Working alongside the Optimisation Lead to communicate your insights and results through impeccable client reports and presentations.

Skills we’re looking for:

  • At least 1-2 years experience in a conversion optimisation or digital marketing specialist or UX researcher or insights specialist related role, agency/consultancy environment is a must.
  • You’re highly analytical, and love hunting through analytics data to find out what’s wrong and what’s working, and turning your insights into innovative strategies that drive revenue.
  • Experience digging for answers in Google Analytics or Adobe Analytics
  • Exposure to multi-faceted ecommerce projects that include digital insights, analytics, UX mockups, development (AB testing a bonus)
  • Natural at using wireframing tools to generate bold and innovative ideas for webpage improvement and conversion.
  • Picky with design. You have an eye for design detail and can recognise good website and app design/UX in seconds.
  • You can create stunning reports and presentations in Powerpoint
  • Worked with modern project management tools like Trello or Asana. Proficient in Excel
  • Bonus: Experience working with any or all of these website backends - Shopify, Magento, Bigocmmerce, Woocommerce, etc
  • Bonus: Exposure to Qualitative Analytics tools (Hotjar, etc), and exposure to AB testing tools (Optimizely, VWO, Google Optimize, etc).

About You:

  • Analytical problem-solving mind, and marketer at heart. You love finding answers that drive more revenue.
  • Extremely high attention to detail. You bring clarity to chaos
  • Uber-Organized and you love it. You love creating (and completing!) task lists. You hate messes. You possess excellent planning & organization skills
  • Stellar Communicator & Collaborator face to face, phone and in person. Intuitive, adaptable, and not afraid to be assertive to get things done.
  • Expectations Master. You always under-promise and over-deliver.
  • Motivated by targets, deadlines and most of all, client success
  • Great team player and above all, a team builder.
  • Can work from home with minimal supervision
  • Ability to work after hours if required (due to clients/teams in international time zones)
  • You’re a positive person, love to have a laugh and love a new challenge!

What We Can Offer You:

  • At Conversionry, we love, value and invest in our people. We don’t hire people to be followers or robots. We empower future leaders.
  • Immediate start available, choice of Work from home or from our Melbourne office
  • Opportunity for accelerated growth in this role.
  • Opportunity to work with a leading CRO & Growth optimisation agency with global clients.
  • Rewarding compensation package
  • Work in a friendly, supportive team culture and environment
  • Coveted funky offices in the heart of Melbourne, in the digital hub of Cremorne.
  • Education budget to attend conferences, courses, etc for your learning and professional development

How you can join us

We’d love to hear from you! If you think you got what it takes,

  • make sure your Linkedin profile is updated,
  • Attach your CV
  • then hit APPLY.

Application process:

  • Informal phone discussion
  • Face to face interview (video call)
  • Technical workshop with panel (video call)
  • Offer letter [to successful candidate]

Questions? Don’t hesitate to call us on 03 9988 5030

Applications close Sunday 21 February

Application Deadline: 21/02/2021

Job Types: Full-time, Permanent

Benefits:

  • Employee mentoring program
  • Professional development assistance
  • Work from home

Schedule:

  • 8 hour shift

Experience:

  • Google Analytics: 1 year (Required)

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Work Remotely:

  • Yes