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Cloud Ops Frontline Engineer - Work From Home (Permanently)

AC3 - Melbourne, VIC

Source: uWorkin

Source: uWorkin


About the company

At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.

We are a growing business with a focus on three technology areas – cloud and infrastructure, cyber security, and software and data integration. We support our customers at every step of their technology journey, from consult, to procure and build, to run, optimise and talent management.

We’re a company that believes in doing the right thing by our customers and each other, focussed on delivering on our promises. Beyond getting to work with cool tech and cool clients, you’ll also find real recognition and flexible work that works for you.


About the role
You will be joining our cloud engineering team on the afternoon shift, AEST 4PM – 12PM. We don’t mind where you are located, as you will be able to work remotely in an ongoing capacity. A lot of the team are Victorian based so being in Vic would give you physical access when you would like it more easily.
You will be responsible for:

  • Providing technical support
  • Develop and maintain specialist knowledge and skill in supported products
  • Identify complex technical issues for escalation to specialised staff and vendors
  • Maintaining current knowledge and hands-on skills for key technologies that are in use by AC3 customers.
  • Provide exceptional communication to our customers.

You will gain exposure to many varied and interesting customer environments. No matter what your background is we are confident we will be able to broaden out your experience – allowing you to be challenged and developed – to your benefit! You will have the opportunity to work with some of the best-known brands in the Australian market and gain exposure to this breadth of technology and how it interplays with cloud platforms.

Skills & experience

Do you have:

  • Strong experience with AWS?
  • Experience as a System Administrator
  • Exposure to both Windows and Linux operating systems.
  • Experience supporting multiple customers across multiple platforms
  • Natural aptitude for multitasking and problem solving
  • Strong customer service orientation
  • Exposure to private cloud would be a bonus, but isn’t essential

  • Access to some of the coolest tech environments in Australia – and some of the best brands too!
  • Work alongside cloud experts, where you will never stop learning
  • Join a small, tight knit team
  • Join a business where you are a name… not a number

How to apply



for a confidential discussion. www.AC3.com.au